John Dowden
John Dowden at Westboro Toyota

John Dowden | Page 2

General Manager

Westboro Toyota

271 Turnpike Rd
Westborough, MA 01581

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3.9
108 Reviews
3.9

108 Reviews

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108 Reviews of John Dowden

February 24, 2025

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Employee Rating

Exceptional. Everything that I needed was met and in a timely manner as well. Ten out of ten More

by SALDANGELO29
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2025

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Nice job! Repaired an issue that another dealership misdiagnosed. They save me a lot of money. Thank you!!! More

by patriotaut
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Recommend Dealer
Yes

December 29, 2024

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Very disappointed with the service and the management team John Dowden (GM). Ridiculous, pathetic and no leadership skills. Lack of ownership, lack of accountability. Lack of time management, no resp More

by ELISHAMATHUR
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Alfredo Lopes, Alfredo Lopes

November 30, 2024

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Employee Rating

Leo was very helpful and made me feel comfortable throughout the whole purchasing process. Thanks!! More

by EMINA.BERBIC3
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Trade-in Experience
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Recommend Dealer
Yes

November 16, 2024

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Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More

by NC
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Recommend Dealer
Yes

November 13, 2024

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Terrible experience with sales department and their manager, Tony, who were lying about everything. They don’t care about customer’s time at all. They invited me to test drive a car that they didn’t ha More

by Mb9401
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Recommend Dealer
No

Other Employees Tagged: Tony Chamoun

November 04, 2024

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Employee Rating

Had to wait in line 25 minutes past my appointment time to drop car off for Toyota care. I had to wait in a line of cars while they checked in the other. While it’s not a big deal, when you have an ap More

by SEAN1SMITH1
Service Price Transparency
Service Communication
Recommend Dealer
No

October 18, 2024

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I've been w/ this dealership for what seems forever. Clearly, I am pleased w/ the product & the service... More

by MFISHER2898
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Hansen, Alfredo Lopes, Jenan Bravo , Francis Kocou

October 16, 2024

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Short handed sales staff, other than that great experience I would do business with them again More

by tdouglass4
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Purchase Time
Finance Experience
Recommend Dealer
Yes

October 14, 2024

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Employee Rating

Tried to sell me a car when they didn’t have a title for it. Every time I asked a question they would get up and leave for 10/15 minutes. Creepy “manager” guy. Lied to me for 4 days. Only good thing was I g More

by Ash
Sales Price Transparency
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Recommend Dealer
No
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