John Eberlein
John Eberlein at Kenny Ross Ford South

John Eberlein

General Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.8
70 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English English

4.8

70 Reviews

Write a Review

70 Reviews of John Eberlein

July 03, 2025

Dealership Rating
Employee Rating

Well satisfied with my experience at Kenny Ross Ford south. John Eberline is a top notch manager. Service department is always very helpful. More

by CAMERONBOB55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Slekar

Jul 03, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 30, 2025

Dealership Rating
Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 30, 2025

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

June 02, 2025

Dealership Rating
Employee Rating

Hannah worked extremely hard making me happy. a+ service.i buy another vehicle with her again More

by bill.eltringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2025

Dealership Rating
Employee Rating

Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2025

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Employee Rating

Great staff! Pleasant and helpful, and quick to complete work. Will return for tires soon! More

by j-cameron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2025

Dealership Rating
Employee Rating

Quick service and good customer support. I'll be bringing my car for service routinely. More

by thetrevor2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Glunt, Jeremy Houser

January 31, 2025

Dealership Rating
Employee Rating

Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought More

by XQUZIT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 16, 2025

Dealership Rating
Employee Rating

Very nice good people working there I was covered by my points so service for oil change was free More

by Martin_ohanlon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

I ordered a Maverick Hybrid AWD in August. Alex was extremely helpful with that process. Mike kept me informed as to the status as the delivery date was close. Hannah helped with the delivery. More

by capt-tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

They are very to work with everyone was helpful and I was in and out very quickly More

by coleton
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

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