John Eberlein
John Eberlein at Kenny Ross Ford South

John Eberlein | Page 2

General Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.8
84 Reviews

Dealership Experience

7 yrs

Industry Experience

28 yrs, 8 mos

Languages Spoken

English English

4.8

84 Reviews

Write a Review

84 Reviews of John Eberlein

November 01, 2025

Dealership Rating
Employee Rating

I’ve been a customer of Kenny Ross South for over a decade. They do all my service and maintenance. Any issues I’ve had John Eberline addressed personally to my complete satisfaction. The service bar h More

by FM6860
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 22, 2025

Dealership Rating
Employee Rating

Kenny Ross has won my business in the future. Amazing and friendly staff. 1 1/2 hours from start to finish. The time went fast thanks to everybody at the dealership. They treated like a was an ol More

by THE_REAPER1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaeley Lentz , Ray Glunt

Oct 22, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 04, 2025

Dealership Rating
Employee Rating

I had an amazing experience purchasing my new Ford Bronco! Thank you John Eberlein and Kenny Ross Ford South for getting me the best deal possible!!😄 best experience! More

by Hanniejo1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Peacock, Anthony Naret , Michael Buch, Ray Glunt

Sep 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2025

Dealership Rating
Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Kranik, Anthony Naret, Paula Mooney, Kayla Rockey , Michael Buch, Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 03, 2025

Dealership Rating
Employee Rating

Well satisfied with my experience at Kenny Ross Ford south. John Eberline is a top notch manager. Service department is always very helpful. More

by CAMERONBOB55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Slekar

Jul 03, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 30, 2025

Dealership Rating
Employee Rating

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Peacock, Hannah Joseph, Anthony Naret , Michael Buch, Ray Glunt

Jun 30, 2025

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

June 02, 2025

Dealership Rating
Employee Rating

Hannah worked extremely hard making me happy. a+ service.i buy another vehicle with her again More

by bill.eltringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Kassouf, Hannah Joseph , Ray Glunt

Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2025

Dealership Rating
Employee Rating

Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnne Kranik, Paula Mooney, Kayla Rockey , Ali Duvuvei, Keegan Elliott, Mark Slekar

May 09, 2025

Dealership Rating
Employee Rating

Great staff! Pleasant and helpful, and quick to complete work. Will return for tires soon! More

by j-cameron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2025

Dealership Rating
Employee Rating

Quick service and good customer support. I'll be bringing my car for service routinely. More

by thetrevor2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser , Ray Glunt

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