John Fee | Page 2

Your porter royally screwed my car up by damaging my entire right side. I was with a subpar loaner for an entire month. I was asked to file the claim under my insurance and your dealership would p entire right side. I was with a subpar loaner for an entire month. I was asked to file the claim under my insurance and your dealership would pay my deductible. My insurance agent said ABSOLUTELY NOT. I should not have had to make a claim against my own insurance policy for a dealership's mistake. That's why they have business insurance. I asked them to buy my car and the used sales manager refused to offer me what I owed on my car. I owed 17k and was only offered 15k for a car that was now hamstrung by a CarFax incident that was not of my doing. My car was exceptionally clean and well maintained. I was out of work for three weeks because I couldn’t use the loaner for Lyft work. I was supposed to be grateful that you repaired my vehicle and I was expected to be satisfied with a loaner that was a cheap imitation of my touring hybrid. There was zero offer of compensation for my loss of work. I was able to trade my car to another dealership for what I owed. They turned my car around and sold it in one day for 21.5k and received all the “grabs” that a dealership uses to help pad the price higher with "value added items". You could still have had me as a customer, but I’ll never take another vehicle into service because of this. I still own another Honda and will take it elsewhere. I apologize to John Quillin and Chris for this review, because they did the best he could for me considering the circumstances. But everyone else involved, you did nothing to keep me as a customer. More

by ThorneMaryland Verified Customer Verified Customer

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Dan was great. Fair price for the CRV and trade. Was a true pleasure to deal at this dealership. Fair price for the CRV and trade. Was a true pleasure to deal at this dealership. More

by langejohn1958 Verified Customer Verified Customer

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My experience here was great! When my deal felt impossible to get done, they made it happen. Hunter my salesman was great and very knowledgeable! Stormy worked here magic to get m When my deal felt impossible to get done, they made it happen. Hunter my salesman was great and very knowledgeable! Stormy worked here magic to get me approved and I was able to leave in my brand new 2024! All the staff down to Shanice in F&I, were wonderful to deal with. Very satisfied! More

by tstarrr15 Verified Customer Verified Customer

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The people at the dealership was very friendly very helpful and I walked out there with a brand new car helpful and I walked out there with a brand new car More

by keya.marie1961 Verified Customer Verified Customer

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Gregg, Mary, and Mark were amazing at helping me get my car. Each one of them was patient, kind, and knowledgeable. They have the best customer service experience that I have had in buying a car. car. Each one of them was patient, kind, and knowledgeable. They have the best customer service experience that I have had in buying a car. More

by kyndall.menard Verified Customer Verified Customer

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Tony in service was great. I had a uo light on that he attended to, found there was an outstanding electric issue, and got everything corrected in a relatively brief amount of I had a uo light on that he attended to, found there was an outstanding electric issue, and got everything corrected in a relatively brief amount of time. Very good experience! More

by Cms33 Verified Customer Verified Customer

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Top Notch every time. I will continue to use and refer your services. thank you!! I will continue to use and refer your services. thank you!! More

by FLERLAGEDW Verified Customer Verified Customer

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I really appreciate the time and help your team provided when buying the auto. Romain, Mary, Stormy, Mark, John... The thought of buying a new car was so nerve racking I leased from Avis for 2 months. Then when buying the auto. Romain, Mary, Stormy, Mark, John... The thought of buying a new car was so nerve racking I leased from Avis for 2 months. Then I called my friend Dan moltz. Now I have a vehicle with luxury on the inside and muscle on the outside. A Honda Ridgeline. Thank you More

by SUSAN34 Verified Customer Verified Customer

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Excellent customer service by Robin. She explained every detail of on coming secvice. She followed with a phone call. She explained every detail of on coming secvice. She followed with a phone call. More

by ASMITH25872 Verified Customer Verified Customer

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Very nice experience. Frank was great and I will continue to purchase vehicles in the future from Waldorf honda Frank was great and I will continue to purchase vehicles in the future from Waldorf honda More

by Flyn_squirrles Verified Customer Verified Customer

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