John Fernandes
John Fernandes at North End Motors

John Fernandes | Page 15

Customer Care

North End Motors

390 Turnpike St
Canton, MA 02021

Contact Me
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171 Reviews

I’m a hardworking father of four wonderful kids, and family is a big part of who I am. I live, I laugh, and most certainly, I love. I genuinely enjoy meeting people, helping people, and introducing them to opportunities and options they may not have known were available. I believe in being patient, trustworthy, caring, and straightforward. Over the years in the automotive business, I’ve learned that selling cars isn’t really about cars—it’s about people. Everyone has a different story, different needs, and different goals. My job is to listen, understand what matters to you, and help you make the decision that’s right for you. My commitment doesn’t end when you drive away. I’m here before, during, and after your purchase. When you visit North End Motors, make sure you ask for **John Fernandes**. I look forward to meeting you!

Dealership Experience

14 yrs, 11 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

not yet
rated

171 Reviews

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171 Reviews of John Fernandes

September 10, 2017

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Employee Rating

First time buyer won't be my last John has great customer service he is easy to approach. It was my first time buying a vehicle and I had lots of questions John answered all my questio More

by anadepina89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2017

North End Motors responded

Congratulations on your new vehicle Ana! It's good to hear that John gave you great advice! Thank you for taking the time to give your feedback and we appreciate your recommendation!

September 10, 2017

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First time buyer and wont be my last John has great customer service he is easy to approach. It was my first time buying a car and i had alot of question John answered all questions i had More

by Vital80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2017

North End Motors responded

Congratulations on your new vehicle ! We are happy to hear that John provided great customer service! Thank you for taking the time to give your feedback and we appreciate your recommendation!

September 07, 2017

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A great company, great people John Fernandes and I waxed philosophic on my many (many, many!) test drives - everything from cars to family to sports to, yes, politics. Getting to k More

by Lou Rosenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Farrow, Brian McDonald, Victoria Reis, Shonna Santos, Patrick

August 30, 2017

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Great Experience! Had excellent customer service.I've bought Nissan Rogue from John Fernandes,who was really informative and helpful,answered all my questions.Highly re More

by Olga B
Recommend Dealer
Yes

Other Employees Tagged: Brian McDonald

August 28, 2017

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Employee Rating

2016 Hyundai Accent Hatchback John very polite and pleasant! He has a great personality! It was an overall good experience! I would definitely, do business with John again! He made More

by Cargorl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2017

North End Motors responded

Congratulations on your new vehicle! It's great to hear that John was very polite and pleasant! Thank you for taking the time to give your feedback and we appreciate your recommendation!

August 25, 2017

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Professional and genuine This is a great dealership. John Fernandes is great he is very knowledgeable and trustworthy. He is attentive to customers needs and will go above and More

by Nini89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2017

North End Motors responded

Congratulations on your new vehicle! We are happy to hear that John was very knowledgeable and trustworthy! Thank you for taking the time to give your feedback and we appreciate your recommendation!

August 25, 2017

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Excellent Staff I recently went to North End motors looking for a car. It would be my first car. John Fernandes was kind and patient with me as he explained all the d More

by Ashley88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 02, 2017

North End Motors responded

Congratulations on your new vehicle! we are glad to hear that John was kind and patient! Thank you for taking the time to give your feedback and we appreciate your recommendation!

August 23, 2017

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Employee Rating

John really cares for his customers John Fernandes was very knowledgeable in assisting us in our purchase. He worked diligently in replacing a windshield that was cracked after purchase More

by carbuyer2017
Recommend Dealer
Yes

Other Employees Tagged: Shonna Santos

Aug 29, 2017

North End Motors responded

Congratulations on your new vehicle! We are happy to hear that John was very knowledgeable! Thank you for taking the time to give your feedback and we appreciate your recommendation!

August 21, 2017

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Employee Rating

Quick and easy It was quick, simple, and everyone there was helpful and patient throughout the process. Price was fair and car was exactly as expected when I picked More

by Reviewer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Kynett

Aug 29, 2017

North End Motors responded

Congratulations on your new vehicle! We are happy to hear that John and Jaime was helpful and patient! Thank you for taking the time to give your feedback and we appreciate your recommendation!

August 09, 2017

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Employee Rating

Great place to buy Great dealership and excellent sales staff. John went above and beyond what an average sales person needs to do. I would defiantly buy from here again More

by Star
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2017

North End Motors responded

Congratulations on your new vehicle! We are happy to hear that John went above and beyond to help! Thank you for taking the time to give your feedback and we appreciate your recommendation!

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