Great service and excellent quality.
The service advisors are great to work with, explain everything about the repair. I also like the video that is done to show your car and how they ca
The service advisors are great to work with, explain everything about the repair. I also like the video that is done to show your car and how they came to the result.
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by Suuze
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Farigno
Mar 24, 2024 -
Andrew Toyota responded
Thank you for your kind words! We're delighted to hear that you had a great experience at Andrew Toyota and that you appreciate our service advisors' thorough explanations and the detailed repair videos.
If you have any further feedback or need assistance in the future, feel free to reach out.
Efficient, organized, knowledgeable, personable, helpful
The staff at the Andrew Toyota dealership service department are efficient, organized, knowledgeable, personable, and helpful.
The staff at the Andrew Toyota dealership service department are efficient, organized, knowledgeable, personable, and helpful.
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by ASIANPAPERCREAM
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Mar 18, 2024 -
Andrew Toyota responded
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our service department at Andrew Toyota. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your business!
It was a good visit.
I would had liked for my oil change to happen to save the drive. I will be back in a week.
I would had liked for my oil change to happen to save the drive. I will be back in a week.
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by ANRONIO12312000
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Mar 07, 2024 -
Andrew Toyota responded
Hello Valued Customer,
Thank you for your feedback! We're glad to hear that your visit was good overall. We apologize for the inconvenience regarding the oil change and appreciate your understanding. We look forward to seeing you again next week and providing you with excellent service.
The dealership was very welcoming.
Very easy and quick and super helpful would definitely come again
Very easy and quick and super helpful would definitely come again
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by Cindyx2001
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 21, 2024 -
Andrew Toyota responded
We're thrilled to hear that you had a welcoming and efficient experience at our dealership! Providing excellent service and assistance is our priority at Andrew Toyota. Thank you for your kind words, and we look forward to welcoming you back again in the future. Your satisfaction is our greatest reward!
Excellent service and great Customer Service.
John was awesome and kept me updated with everything that was happening
John was awesome and kept me updated with everything that was happening
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by MHOUSE0
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 16, 2024 -
Andrew Toyota responded
Hello Valued Customer,
Thank you for your feedback! We're thrilled to hear that you received excellent service and great customer service from John. Keeping our customers updated and informed is important to us, and we're glad to know that your experience reflected that. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Very good.
Very reliable. Too bad it is so expensive, but it is really good
Very reliable. Too bad it is so expensive, but it is really good
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by sgmarsh54
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 21, 2024 -
Andrew Toyota responded
We're glad to hear that you find Andrew Toyota to be very reliable and of high quality. While we aim to provide the best service possible, we understand concerns about pricing. We appreciate your feedback and will continue striving to deliver value along with excellence. Thank you for your support!
I didn't like my experience.
I never had an issue until recently. Lack of communication
I never had an issue until recently. Lack of communication
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by Tiannaawardd
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 16, 2024 -
Andrew Toyota responded
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Working with John was great.
He got my appointment scheduled for repair promptly and was also able to squeeze me in for an oil change. John and the service department are super e
He got my appointment scheduled for repair promptly and was also able to squeeze me in for an oil change. John and the service department are super easy to work with and accommodating
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by luis.rodriguez414
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 16, 2024 -
Andrew Toyota responded
Hi Luis,
Thank you for sharing your experience! We're delighted to hear that working with John and our service department was a great experience for you. We strive to provide prompt scheduling and accommodate our customers' needs whenever possible. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and your business!
Two simple jobs, oil change and tire rotation, took way
too long. Took way too long
too long. Took way too long
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by BARB52943
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 14, 2024 -
Andrew Toyota responded
Hello Valued Customer,
We're sorry to hear about your extended wait time for an oil change and tire rotation. Your feedback is crucial, and we apologize for any inconvenience caused by the delay in servicing your vehicle. Your patience is greatly appreciated, and we hope to provide a more streamlined experience for you in the future. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 if you have any questions.
Coupons are never available for customers.
.. Customers need more savings coupons would help Provide coupons for customers
.. Customers need more savings coupons would help Provide coupons for customers
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by PRINCESSGAIL63
Verified Customer
Verified Customer
Other Employees Tagged:
John Ferrigno
Feb 14, 2024 -
Andrew Toyota responded
Hello Valued Customer,
Thank you for your feedback regarding coupons. We understand the importance of savings for our customers and will certainly consider your suggestion. We continuously strive to provide valuable offers and promotions to enhance the customer experience at Andrew Toyota. Your input is valuable to us, and we appreciate your support. If you have any further questions or concerns, please feel free to reach out to us directly.