- Proud Owner
A company is made up of people. People who represent the company to the public and create an image. Max Hassanzadeh is an employee who plays a critical role. He represents Toyota of Plano and Toyota in a professional manner to the public. More importantly, he represents me, the customer, to Toyota of Plano and indirectly to Toyota. I found Max and his team to be professional, friendly, knowledgeable about the products and process and customer focused. Bottom line the next vehicle I buy, I will go to Max first.
"2015 Corolla and a hiccup or two. "
This was my first time and ToP. The salespeople are eager (as always) and friendly. I was actually helped by two different salespeople originally and I am not really sure why. In truth, it was fine with me. They were both amiable and capable. In the end, I had one: Ayman. He turned out to be a complete gentleman with exceptional car knowledge and he brought me Kit Kat bars during my 4.5 hour journey there at the dealership. So, he was okay with me. Also worked with Patrick, John, Tony and Jeremy. Great guys.
My experience was replete with some of the usual phrases and tactics I have come to expect after more than 42 years of car buying in my blood. I had honestly expected it all, so I was not rattled by any of the stereotypical behavior. By the time it was all over though, I found the employees here to be good, hardworking, nice people. They need to sell cars. I get that.
I had a couple of hiccups, which I won't detail here. But, suffice it to say I was treated with respect and dignity and when all was said and done, the whole sales team bent over backwards to make me happy. And, they did.
I have a brother who will be buying his next car there due to my experience and when my Corolla dies (many years from now), I will most likely return for more great service, And Kit Kat bars.
"Above and beyond!"
Chorl really went above and beyond to help us buy a car (2012 Highlander). Would definitely recommend this dealership! Thank you Chorl! Great price and car.
I contacted Patrick H. about a certain vehicle two or three days ago, he responded with a video of the car and a short video of him talking about the car. I drove about two hours just to come look at the car and see what I needed to get into it. Patrick and John worked their magic and got me into my dream car, not only at a decent price, but around the price that I wanted it at. If you need help getting into a vehicle these two men are the ones to go to. They were so welcoming and awesome I would definitely go back again and again.
"Went the extra mile"
- Swedish pilot
A very positive experience, since we had just moved here from abroad, there was some extra paperwork to be done with insurance, driver's licenses and so on. But the staff was patient and helpful and did go a little outside of the box to provide us with good service, and a good car.
Forkan was a great facilitator for this car purchase. I was pretty sure which car I wanted based on my on-line search. Forkan was knowledgeable about the product and made for a very straight forward process. He genuinely cared about making this a pleasant process and meeting my needs. Highly recommend Forkan and Toyota of Plano.
"Overall a great experience"
- Wilkerson Family
We bought 2 cars that day and it was probably one of the smoothest car buying transactions we've experienced. Wayne was easy to communicate with and definitely stayed on top of things. Special thanks to John Fulgoni for securing a better rate than what our credit union offered!
"AMAZING car buying experience!!! "
- Tommy S.
WOW, I can’t say enough about the pre-owned sales Team I worked with at Toyota of Plano!
Great customer service no hassle, no long wait! Ayman (Tim), John and Jeremy were all courteous, personable and professional! Tim was super friendly and knowledgeable which made my car buying experience stress free, easy and quick! John is a great guy, he is quick, efficient and knowledgeable when it came to the finance process of the deal. Jeremy “The Manager” was accessible throughout the whole process and worked with me to get me the best deal.
There are not many car dealerships I could or would recommend...especially pre-owned sales. I can honestly say Toyota of Plano exceeded my expectations. They made my buying experience easy. I will definitely use them again and highly recommend this dealership to anyone!
"Quick and easy."
- Mario Estrada
Antonio was very patient, I didnt feel pressure or uncomfortable. He honor the price we spoke and didn't do any hassle when I got to the dealer. It was just straight up quick, easy and simple.
I am never disappointed when I go to Toyota of Plano. This is the second car I have purchased with great experience and ease. Thank you