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John Gaines
646 Reviews
John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
646 Reviews
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646 Reviews of John Gaines
March 20, 2022
Gorgous Volvo Service Department has always went above the call to provide an exceptional quality experience; from the service writers, technicians, detail specialists, and service manager. Most recently the call to provide an exceptional quality experience; from the service writers, technicians, detail specialists, and service manager. Most recently the service writer, service manager, and chief service technician all went for a drive with me, so they could experience the issue of concern in order to take appropriate corrective actions. The technician immediately troubleshoot the issue, ordered parts, and the service writers kept us updated on vehicle status and progress. Once the parts were received the repairs were made, and the Volvo was cleaned, shining and ready when we returned to drive it home. Another job well done. Thank you. More
by RCBYER7374
Verified CustomerOther Employees Tagged: Josh, Kevin, and Corey
March 15, 2022
Dealership great. Detail work on car interior wasn’t the best. Areas of dash untouched and smears on hard surfaces. Otherwise the actual service done and service rep s Detail work on car interior wasn’t the best. Areas of dash untouched and smears on hard surfaces. Otherwise the actual service done and service rep support was 5 star More
by williamkimme
Other Employees Tagged: Josh service and Kevin service
March 11, 2022
The staff at Gorges Volvo are very friendly, helpful and very thorough. Their customer service is excellent. I will definitely be returning for my next vehicle and with service on my current one. very thorough. Their customer service is excellent. I will definitely be returning for my next vehicle and with service on my current one. More
by WILL1701
Other Employees Tagged: Cory
