John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
645 Reviews
Write a Review645 Reviews of John Gaines
November 30, 2020
This is our third new Volvo we have purchased from Gorges. Mike Percival has always helped us choose the right Volvo for our needs. Service after sale is excellent. We recommend Gorges Volvo to all ou Gorges. Mike Percival has always helped us choose the right Volvo for our needs. Service after sale is excellent. We recommend Gorges Volvo to all our friends looking to purchase a new or used car. Hi More
Other Employees Tagged: Joe Isbell, Mike Percival, Chad Christensen, Joel Palmquist
November 29, 2020
Gorges has an awesome service team! We bought our first XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! A shout out to Josh Herman in the service dept. He has always taken great care of us! More
Other Employees Tagged: Josh Herman
November 29, 2020
Gorges Volvo provides great service! The online/text notification system is really easy and handy, but I know I can easily chat over the phone as well. My car is always returned in excellent condition. notification system is really easy and handy, but I know I can easily chat over the phone as well. My car is always returned in excellent condition. The valet service is also really nice! More

