John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 8

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

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4.9
645 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

4.9

645 Reviews

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645 Reviews of John Gaines

January 12, 2023

Dealership Rating
Employee Rating

The service was excellent from sales, finance and service. We definitely had a great experience. Our salesman took the time to show us how to work the cars deferent features and answer all of our que More

by demetriab2775
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 16, 2023

Gorges Volvo Cars responded

We will be with you throughout your ownership experience so don't hesitate to reach out with any questions down the road. Thank you for sharing and congrats!

January 12, 2023

Dealership Rating
Employee Rating

Extremely upfront on pricing and fees. Friendly service start to finish. Dustin was very detailed and helpful in getting the customer what was needed. I have been working with Dustin for q More

by mgfranklin1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Gorges Volvo Cars responded

Dustin is a major asset to our team and we appreciate his approach. We love that you found the perfect vehicle and look forward to a long relationship to come. Congratulations and welcome to the Volvo family!

January 11, 2023

Dealership Rating
Employee Rating

Had an emergency issue that happened the day after Christmas. The team was able to work my car in on short notice and get it running so we could head back home out of the area. More

by miklosfamily
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Gorges Volvo Cars responded

So glad it all worked out! Take care!

January 11, 2023

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The service department was timely and informative while my car was in the shop for regular maintenance. More

by STEVEb@EUROWOOD.NET
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2023

Gorges Volvo Cars responded

Thanks for the visit, Steve!

January 06, 2023

Dealership Rating
Employee Rating

The staff was Very welcoming and knowledgeable. my car was well cared for. Job well done. More

by EAHOUNOU
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2023

Gorges Volvo Cars responded

Thank you so much!

January 05, 2023

Dealership Rating
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They are the best to work with. Make thing easy and give trusted advice. Highly recommend More

by TRCLARY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 04, 2023

Dealership Rating
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Diligent attention to correcting our issue with success. We are very happy with this dealership! More

by DBMD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Van Meter

Jan 10, 2023

Gorges Volvo Cars responded

We will always do what we can to see that all issues get resolved. Thank you for your trust in us and giving us the chance to make things right!

January 03, 2023

Dealership Rating
Employee Rating

The Service Department and my car Salesman Chandler Welsh did an excellent job coordinating the services I got done on my car. More

by SWELSH4834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandler Welsh

Jan 06, 2023

Gorges Volvo Cars responded

We love to hear it! Thank you for sharing.

January 03, 2023

Dealership Rating
Employee Rating

Vehicle was done when promised, even in this crazy environment we are living in. Car was spotless when returned and the team was courteous. More

by VPAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Gorges Volvo Cars responded

We certainly do our best. Thank you for the visit!

January 02, 2023

Dealership Rating
Employee Rating

Excellent service. Reps are very helpful. The amenities are great. The restroom is clean. Thank you. More

by NCRIST8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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