John Garcia | Page 3

Professional, caring and likable. Worked on my 2026 Charger quickly and with successful. Security Dodge is awesome @ Worked on my 2026 Charger quickly and with successful. Security Dodge is awesome @ More

by salbuglino67 Verified Customer Verified Customer

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am extremely disappointed with my recent experience at this dealership, primarily due to the conduct of the sales manager. Throughout the negotiation process, there was little flexibility on pricing, d this dealership, primarily due to the conduct of the sales manager. Throughout the negotiation process, there was little flexibility on pricing, despite several commitments that ultimately were not honored. The vehicle was presented in an unprepared and dirty condition, which was surprising given that we were moving toward finalizing a purchase. When I asked for time to carefully review and think through the numbers, the sales manager became visibly frustrated. Once I agreed to the pricing, he quickly shook my hand and abruptly left, without ensuring the remainder of the process was handled professionally. His focus often shifted to personal topics that were inappropriate and unrelated to the transaction, including showing my husband photos of himself and discussing his physique, which felt unprofessional and unnecessary. I even commented if he was getting this from his FansOnly page. The Finance guy even told him not to show us anything and put his phone away. While the rest of the staff we encountered were courteous, the sales manager dominated the interaction from start to finish and then disappeared before the process was complete. It was even mentioned by staff that he routinely leaves promptly at 4:15 p.m., leaving others to manage his responsibilities. Additionally, I received an IOU for a car wash despite already having complimentary monthly washes included with my vehicle purchase. I brought these concerns to both dealership management and the assigned sales representative, yet I did not receive a professional response or any apology from the sales manager. I genuinely appreciate Dodge and Ram vehicles and anticipate purchasing two additional vehicles in the coming months. However, based on this experience, returning to this particular dealership is unlikely. More

by Stephen Dubinsky Verified Customer Verified Customer

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Working with Alise has been nothing short of incredible. From the very beginning, she made the entire process seamless, stress-free, and actually enjoyable. Leasing a car can sometimes feel overwhelming, bu From the very beginning, she made the entire process seamless, stress-free, and actually enjoyable. Leasing a car can sometimes feel overwhelming, but with Alise, everything felt easy and straightforward. This is my second lease with her, and I wouldn’t choose anyone else to work with. She’s knowledgeable, responsive, and truly has your best interest at heart. What really sets her apart is how she makes you feel — it’s not transactional, it feels like you’re working with family. She takes the time to listen, answer every question, and make sure you walk away completely confident and happy with your decision. I couldn’t be more thrilled with my experience and with my new lease. If you’re looking for someone you can trust who will make the process effortless, Alise is the one. I’m beyond happy with everything! More

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I told Fritz what I wanted that I saw in their on line inventory and though they didn’t have the car readily available because the new 2026 Grand Cherokees weren’t on their premises yet he and the staff f inventory and though they didn’t have the car readily available because the new 2026 Grand Cherokees weren’t on their premises yet he and the staff found the car in their inventory and brought it to the main facility for me to see. Very accommodating and led to my purchase. More

by Tony1324 Verified Customer Verified Customer

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Very friendly! Helped my daughter trade her electric Audi in for a jeep compass and we love it! Highly recommend her services. Helped my daughter trade her electric Audi in for a jeep compass and we love it! Highly recommend her services. More

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Alise was amazing! Very professional but also kept us laughing! She has amazing customer service skills and makes sure you are being put in a safe car that also fits yo Very professional but also kept us laughing! She has amazing customer service skills and makes sure you are being put in a safe car that also fits your needs! I’d recommend Alise to everyone and anyone who needs a car! More

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Excellent service and zero pressure. Alise answered all my questions and made sure we felt confident in our purchase. Would definitely buy from her again Alise answered all my questions and made sure we felt confident in our purchase. Would definitely buy from her again More

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Fantastic vibe! Easy deals made there! I would send my family and friends there with no problem... Easy deals made there! I would send my family and friends there with no problem... More

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They have always been very helpful and easy to deal with. I recommend them with no hesitation. I recommend them with no hesitation. More

by mattkassnove Verified Customer Verified Customer

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This is was my second jeep that I’ve purchased from this dealership. I live in upstate ny 4 1/2 hours away so that should tell you how I feel about this dealership. Some of the best prices in NY and great s dealership. I live in upstate ny 4 1/2 hours away so that should tell you how I feel about this dealership. Some of the best prices in NY and great staff. I will be back for my next vehicle down the road. More

by matthewpcrump Verified Customer Verified Customer

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