John Gervais | Page 3

I was so happy with my experience at Gervais Ford! Everyone I worked with was helpful and professional and they all went out of their way to make sure I chose the right vehicle for me. I have heard Everyone I worked with was helpful and professional and they all went out of their way to make sure I chose the right vehicle for me. I have heard from many people that they have bought all their vehicles from Gervais and now I know why! I am so happy with my purchase and my experience - Thank you! More

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Best dealership experience I’ve had Very friendly and down to earth staff who were extremely helpful and not pushy. This was the quickest vehicle purchase / trade in process I’ve ever ha Very friendly and down to earth staff who were extremely helpful and not pushy. This was the quickest vehicle purchase / trade in process I’ve ever had. Test drive day one. Next day I was in and out with my new vehicle in just a couple of hours time. Traded in my Jeep Wrangler for the Raptor. Loving my new truck! Lisa was a total pleasure to work with. The sales manager and finance person were also extremely helpful and friendly. They really worked with me as much as possible with my budget. More

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Smooth, professional, personal The Gervais team made my purchase incredibly easy. Communication was courteous throughout the entire process. Would highly recommend Gervais to anyone The Gervais team made my purchase incredibly easy. Communication was courteous throughout the entire process. Would highly recommend Gervais to anyone, but especially to those looking for a more personal and friendly transaction. More

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Presidents Day Deal I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increas I ordered anew car on Presidents Day. It arrived earlier than expected and I drove away happy. I was able to lock-in the rebate and I got an increase to the rebate too. My car was clean, full of gas and ready to go when I arrived. Gloria and JT took good care of me and I know I can count on them in the future. I got auto show tickets and a $50 test drive credit from FORD. More

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Repair Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Excellent service. Great communication and wonderful to work with. It’s the reason why I buy all my personal and commercial vehicles from the Gervais Family. More

by DDALY1 Verified Customer Verified Customer

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Great professional John gervais and his team were extremely professional from build to delivery of my new truck. There price was great! I look forward for future busines John gervais and his team were extremely professional from build to delivery of my new truck. There price was great! I look forward for future business. More

by Scarab215ho Verified Customer Verified Customer

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Not your typical car shopping experience I have never had so much fun in any shopping environment, let alone buying a car. Mark made the mistake of making eye contact with me when I first wal I have never had so much fun in any shopping environment, let alone buying a car. Mark made the mistake of making eye contact with me when I first walked in and it was like we were meant to be from the beginning. Very loose conversation, great sense of humor, and no pressure in the least. I didn't feel rushed or like I was an inconvenience at all. I wasn't really sure what I wanted, but also posed a unique sell as I had two vehicles that I was looking to trade in. He did everything he could to make this process easy and was also very fair in the trades. John Gervais got involved towards the end and was equally as fun and charasmatic as Mark. In the end, I left with a new car and couldn't have been happier with the entire process. I will absolutely be back for my next car if we are still in the area. More

by kgilman1 Verified Customer Verified Customer

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Very easy to buy from Gervais Gervais has been a family run business for many years. The quality of service you receive there is low pressure and high value. Very highly recommende Gervais has been a family run business for many years. The quality of service you receive there is low pressure and high value. Very highly recommended. More

by Ford Buyer Verified Customer Verified Customer

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Gervais Ford was a Great Choice We just purchased a new 2018 Ford Fusion Hybrid Platinum from Gervais Ford in Ayer MA. The purchase was handled by Gloria Coffin who used her knowledg We just purchased a new 2018 Ford Fusion Hybrid Platinum from Gervais Ford in Ayer MA. The purchase was handled by Gloria Coffin who used her knowledge and experience to help us narrow down our selection to a Platinum from several other options. This process was very smooth and pleasant from start to finish. We were quoted a price based on our trade-in and pricing incentives based on a 2017 model year Ford Fusion Hybrid Platinum in Ruby Red Clear coat, a color my wife insisted on. We thought the deal was done until we received a call saying that Ford would not be producing any more of the 2017 model and asking if I would like to change the order to a 2018 model. I asked if it would be at the previously quoted price and the answer came back to me saying "Yes. We will stand behind the quoted price". We had a great price on a great car and now getting a car one model year newer for that same price was icing on the cake. At first I feared that this was an opportunity to raise the price, but this was certainly not the case. I felt that the Gervais crew held to the quoted price as a commitment to a customer. It was a good feeling to deal with such a company. I picked up the new car during a severe storm which made the crew at Gervais work through difficulties, like a storm related power outage, to prepare and ready my vehicle to have it ready as promised. I notice and greatly appreciate their "can do" attitude. I am recommending Gervais Ford to all my friends and relatives and anyone who comments on our beautiful car. -Patrick More

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Great experience from start to finish I just bought a new Ford F-150 at Gervais Ford. I initially inquired about the truck online where I set up an appointment for a test drive. The sales I just bought a new Ford F-150 at Gervais Ford. I initially inquired about the truck online where I set up an appointment for a test drive. The salesperson (Gloria) then reached out directly to make sure the online experience was ok and to see if I had any questions prior to coming in. The day of my test drive they had the truck ready for my arrival. When I was back from the test drive they had completed the review of my trade-in and had all the paperwork ready if I wanted to move forward. With all that said there was no pressure to move forward which I appreciated. The price for the new truck as well as my trade-in where very fair based on my online research prior to coming in. I decided to move forward and the rest of the experience was great. Matt in Finance was very easy to deal with and the truck was ready when I had asked. More

by John Verified Customer Verified Customer

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