John Gervais | Page 4

Outstanding customer service at every corner of the deal Sales team and up front honest deal for second lease/purchase with this dealership. Owner personally thanked me for choosing Gervais Ford. In the wo Sales team and up front honest deal for second lease/purchase with this dealership. Owner personally thanked me for choosing Gervais Ford. In the words of General MacArthur "I shall return". More

by glennfossa Verified Customer Verified Customer

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Went above and beyond The service center at Gervais, especially Mike Gervais, went above and beyond to ensure our Explorer was safe for our family's everyday use. Thanks The service center at Gervais, especially Mike Gervais, went above and beyond to ensure our Explorer was safe for our family's everyday use. Thanks Gervais Ford! More

by bradharper4 Verified Customer Verified Customer

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Attentive staff The whole experience made me feel like I was buying a truck from my own family. John Toomey answered my every question and I asked lots of them. i wil The whole experience made me feel like I was buying a truck from my own family. John Toomey answered my every question and I asked lots of them. i will purchase from this dealership in the future. I really appreciated the hand shake and hello from John Gervais the day I took delivery of my Truck. More

by RGRASSIA27 Verified Customer Verified Customer

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Devens Fleet repairs From the initial phone call for an appointment to picking up the vehicles, The Gervais family and their employees have always made sure that we were t From the initial phone call for an appointment to picking up the vehicles, The Gervais family and their employees have always made sure that we were taken care of and kept up to date during the service process. More

by Dave Verified Customer Verified Customer

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Above and Beyond.. I had the best experience at Gervais Ford in Ayer! I had been too many dealerships before spending hours at a time not finding the car for me and havi I had the best experience at Gervais Ford in Ayer! I had been too many dealerships before spending hours at a time not finding the car for me and having to deal with dealers that just wanted to sell a car. I went to Gervais because my father and a friend recommended I go there. They were so professional caring and so helpful with no pressure. I was able to tell them what I was looking for and not only did they find it for me it was beyond what I could have ever hoped for. Gloria and John where the absolute best! Answered all my questions, promptly got back to me never made me feel pressure and within a few days I was in a new car. Even Matt in finance was unbelievably helpful everything went so smoothly and I couldn't have asked for a better experience. Now I'm driving the car wanted and so thankful to everyone at Gervais who helped me get the car I wanted. I highly recommend this dealership over any other. If you're looking for a smooth helpful experience I recommend Gervais. This will be the only dealership I will ever go to from now on, and recommend it to anyone I know who is looking for a vehicle. More

by eileensullivan3 Verified Customer Verified Customer

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Friendly and Relaxing I looked around at a variety of dealers' inventory. I found Gervais had a bit more variety in colors and styles for F150 than others (at the time of I looked around at a variety of dealers' inventory. I found Gervais had a bit more variety in colors and styles for F150 than others (at the time of my search). When I asked about a few of the trucks, Gloria Coffin was very responsive and professional. I stopped by once to look at vehicles, however one I found online was sold -- but since I had a decent experience visiting, I went back 2 weeks later when they restocked. No stress here. They helped me find and apply all the relevant discounts and I felt it was a great price for an incredibly truck. The family is very excited. thanks Gervais! More

by mubaldino Verified Customer Verified Customer

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Great team, great experience! I recently bought a used car from the Gervais' Ayer dealership and had a great experience. Everyone I met there was very helpful and honest. From givi I recently bought a used car from the Gervais' Ayer dealership and had a great experience. Everyone I met there was very helpful and honest. From giving me advice about the state of my current car, to the options and choices I had with new or used cars. They kept it easy at first so I could really decide my NEEDS, versus just being another "sold unit". I decided to go used and they even looked to see if the other locations had something to fit my specs and price. Turns out I got a Lincoln from a Ford dealership. But a perfect fit...and THAT is what really impressed me. I highly recommend this team of folks out there and know I will go back again for sure! More

by TC Verified Customer Verified Customer

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Excellent John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. John gervais and his team do an outstanding job. Truck was prepped and ready, trade was as agreed to. Paperwork was smooth. Orientation was easy. More

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Very professional Wouldnt expect anything less at Garvais Ford that's the Garvais Ford way! John Garvais always introduces you to his staff and makes it known how appre Wouldnt expect anything less at Garvais Ford that's the Garvais Ford way! John Garvais always introduces you to his staff and makes it known how appreciative that you purchase from Garvais! More

by gcaron116 Verified Customer Verified Customer

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Great personal, great service! I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellen I'm Gervais Ford customer since 2008 as a Ford guy I all ways buy and service my cars with Gervais. Excellent people, excellent service and excellent deals. Thank you Gervais Ford for always be there for me! More

by jtex5 Verified Customer Verified Customer

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