John Gogliettino IV | Page 8

First Time Kia Owner I was a ten year non-Kia owner. I just purchased my first Kia last week. Robert Lewis was a tremendous help in answering all my questions and making I was a ten year non-Kia owner. I just purchased my first Kia last week. Robert Lewis was a tremendous help in answering all my questions and making some solid recommendations on a purchase that would work great for me. I truly appreciate all the help I received from my new Kia Family. THANK YOU!! More

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My second purchase with this dealership. Top Notch across the board from sales to service! Would not go anywhere else. I highly recommend to anyone that wants no hassle honest experience! the board from sales to service! Would not go anywhere else. I highly recommend to anyone that wants no hassle honest experience! More

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Great staff and thorough from start to finish. I am on my 4th purchase with the sales group. I left the exchange extremely satisfied and I look forward to the next purchase. 4th purchase with the sales group. I left the exchange extremely satisfied and I look forward to the next purchase. More

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After weeks of looking at many different types of After weeks of looking at many different types of minivans we finally narrowed it down between the Pacifica and the Sedona. We knew that our price ra After weeks of looking at many different types of minivans we finally narrowed it down between the Pacifica and the Sedona. We knew that our price range would be either 2017 or 2018 of either. We decided to go with the Kia because of the manufacturing warranty. Let's just start by saying it took me four different attempts through Facebook marketplace to try to contact them about a car that they had put on the marketplace. Then I finally called their service team directly. It was the only 2018 Kia Sedona in Connecticut with the options that I wanted. executive Kia in Wallingford has Poor customer communication. Lack of interest and Insulting comments that were made after purchase of vehicle by john in management. We were Offered extended warranty AFTER purchase of car instead of before. AFTER we had taken out the loan already. John said that it's normal to offer after the purchase. I have always been offered extended warranties before final purchase. John said apparently that's my fault then since I should have known about it because I have purchased used cars before. Mike said we were supposed to be called by Kara before picking up the vehicle to be offer the extended warranty . Reguadless needed to find money for extended warranty instead of taking out a bigger loan. After being in the market of a minivan for the first time ever since we have always been an SUV family until its become problematic with little ones to get them all in comfortably and quickly. I also overlooked it not having floor mats it was a very cold and rainy day..and was trying to see if they'd offer a discount which took me weeks to get and then it was 18.00 off. Kara said she'd see if she could talk to the right people and get a bigger discount. With many unanswered messages john finally called me back 4 weeks after purchase and initial inquiry. With NO Aavail but the same $18.00 off. Also the detailing of the car was poor. I pointed out a very large stain on center console and was told it'd be taken care of. It was not...I was told with some elbow grease it should come off. aDisappointed customer here will not buy another car from EXECUTIVE KIA Christina Glick More

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Well run dealership in all aspects of new purchase Just purchased a new Kia Telluride from Executive Kia. I found the dealership easy to work with and was treated fairly on my trade-in. Mr. Chin Chan Just purchased a new Kia Telluride from Executive Kia. I found the dealership easy to work with and was treated fairly on my trade-in. Mr. Chin Chang was my salesperson and he very knowledgeable and friendly. Joe Ortiz and John Gogliettino work as a team to get the deal done! Very satisfied. More

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New purchase Overall we had a good experience. We got a fair price for our trade. Our sales person was very pleasant, but a bit disorganized. Had to return on mult Overall we had a good experience. We got a fair price for our trade. Our sales person was very pleasant, but a bit disorganized. Had to return on multiple occasions for paperwork that was not completed by the salesperson. Management was easy to deal with and very helpful. Otherwise, everything was great. More

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Another great experience using the service center at Executive Kia of Wallingford. All staff are friendly. Did not have a long wait for the services to be completed. The staff explained all repairs. Executive Kia of Wallingford. All staff are friendly. Did not have a long wait for the services to be completed. The staff explained all repairs. I received my free car wash coupon and then they walked me to my car. More

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Very Happy I've been eyeing the Kia Stinger for awhile and finally found the perfect trim and color at a great dealership. Ouafaa was super friendly and accomod I've been eyeing the Kia Stinger for awhile and finally found the perfect trim and color at a great dealership. Ouafaa was super friendly and accomodating and I was able to get a fair trade-in value and price. The staff stayed late to make sure I was able to leave with the vehicle that night (Halloween) and drove it into the showroom floor clean with a large red ribbon! Love the car :) More

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Mike was wonderful, made the process as pain free as possible. Worked quickly, no pressure was given and I got the vehicle I wanted. The guys worked seamlessly together. possible. Worked quickly, no pressure was given and I got the vehicle I wanted. The guys worked seamlessly together. More

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Tucker and Todd are always very friendly and professional when we visit. They believe in their product and stand behind it. I feel very comfortable with Exeutive Kia and would Recommend it to anyone. when we visit. They believe in their product and stand behind it. I feel very comfortable with Exeutive Kia and would Recommend it to anyone. More

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