John Hansen
John Hansen at Westboro Toyota

John Hansen

Service Advisor

Westboro Toyota

271 Turnpike Rd
Westborough, MA 01581

Contact Me
4.5
477 Reviews
4.5

477 Reviews

Write a Review

477 Reviews of John Hansen

July 28, 2025

Dealership Rating
Employee Rating

Courteous and prompt service. Quality of the work done was excellent, I will use this location for all of my service needs. More

by MHEINZE
Recommend Dealer
Yes

Other Employees Tagged: John Hansen

July 24, 2025

Dealership Rating
Employee Rating

The dealership is great. I’ve bought and serviced 2 trucks there. The service dept is usually one of the best I’ve experienced. Had a bit of trouble with my last service visi More

by K.D.ELOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodriguez

July 22, 2025

Dealership Rating
Employee Rating

Very racist kind of behavior. It seems no one wants to do a business with non American communities. Pointing fingers so aggressively towards my wife and talking very loud. Clearly More

by Visu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alfredo Lopes, Jeremy Law

July 21, 2025

Dealership Rating
Employee Rating

Nothing goes smoothly The process does not flow easily. Always gets me irritated with the communication flow. Things hurried...not clear. More

by Deborahrs
Recommend Dealer
No

Other Employees Tagged: John Hansen

July 18, 2025

Dealership Rating
Employee Rating

I always trust my Toyota to the service department and to Westboro Toyota. They give me piece of mind. More

by VJPORTAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

John is always very professional and courteous. He explains the work to be done and gives you an approximate time when your car will be ready. More

by DUKE421115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2025

Dealership Rating
Employee Rating

Great dealr good service very nice staff and very helpful very nice clean customer area and quite More

by AYAHBASMEH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 13, 2025

Dealership Rating
Employee Rating

Quick availability for a service appointment. Not able to identify the issue with brakes. With a lot of luck leaking brake fluid was discovered. It seems that excessive number of parts was repla More

by ALES.PROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Gauthier, Juan Rodriguez

July 10, 2025

Dealership Rating
Employee Rating

The reps are very nice but the organization in the service dept is very unorganized. I waited about 20 minutes for someone to go to their desk to assist me. I still will continue to to go there howeve More

by LAUREN.SANTILLO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 03, 2025

Dealership Rating
Employee Rating

I have been going to Westborough Toyota since 2016. Service has always been excellent. I have confidence in the advice and explanations given. More

by AMONKINSEY
Recommend Dealer
Yes

Other Employees Tagged: John Hansen

1
...

Dealership Inventory (247 Vehicles)

used 2024 Toyota Highlander car, priced at $43,000
2024 Toyota Highlander
used
Blueprint exterior
Automatic
All-wheel Drive
used 2023 Jeep Wagoneer car, priced at $50,000
2023 Jeep Wagoneer
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2022 Toyota Corolla car, priced at $17,699
2022 Toyota Corolla
used
Celestite exterior
CVT
Front-wheel Drive
used 2025 Hyundai Santa Fe car, priced at $39,000
2025 Hyundai Santa Fe
used
Ecotronic Gray Matte exterior
Unknown
All-wheel Drive
new 2024 Toyota Tacoma car, priced at $43,669
2024 Toyota Tacoma
new
White exterior
Automatic
Four-wheel Drive
used 2024 Toyota RAV4 car, priced at $31,900
2024 Toyota RAV4
used
White exterior
Automatic
All-wheel Drive