John Harbaugh | Page 9

John was very knowledgeable about the car he was selling me. The sale and paperwork went very smoothly. He answered all my questions so I could understand. He was very prepared for the entire transaction. me. The sale and paperwork went very smoothly. He answered all my questions so I could understand. He was very prepared for the entire transaction. When showing me the car he covered all the bells, toots, and whistles. It will be adventure to learn about how things work. John is a great asset to your sales team and dealership. A wonderful experience! More

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Everyone we saw was friendly and helpful, offering assistance and making us feel welcome and comfortable. Offering little things, like coffee and popcorn was really nice as we were there several hour assistance and making us feel welcome and comfortable. Offering little things, like coffee and popcorn was really nice as we were there several hours. More

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This dealer tried the typical sales game. These car dealers have to realize that some of their customers are not as stupid as you think! Don’t insult your customers on the trade in value of t These car dealers have to realize that some of their customers are not as stupid as you think! Don’t insult your customers on the trade in value of their car and be honest with the price of the car you’re selling. Up-chargers (market demand) are a joke. Playing number games will only get you unsatisfied customers. Be honest and upfront and you’ll have more satisfied customers instead of unhappy ones. People DO research trade in values and car prices BEFORE they buy. More

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It was awesome working with John Harbaugh in purchasing our new CRV Sport Touring Hybrid! our new CRV Sport Touring Hybrid! More

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John Harbaugh did an excellent job I would recommend him to anyone that is looking to buy a new Honda to anyone that is looking to buy a new Honda More

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Professional, knowledgeable, fair. John listened to our wants and needs and steered us to the proper vehicle. Michael, business mgr, was prepared and explained in easy terms our John listened to our wants and needs and steered us to the proper vehicle. Michael, business mgr, was prepared and explained in easy terms our options. Bottom line, a good deal was made by Leesburg Honda and me that met my needs and the $$$ we were prepared to spend. More

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Rodger made the appointment very quick and easy. Kept me informed throughout the process. All the work was completed to my satisfaction. I will be back.. I appreciated John Harbaugh talking to me re Kept me informed throughout the process. All the work was completed to my satisfaction. I will be back.. I appreciated John Harbaugh talking to me regarding the future of Honda automobiles. Great discussion. More

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Every employee at the dealership cares about the customers experience. Samantha always greets us and handles our service needs. John Harbaugh checks in when we arrive even if it is for service , an customers experience. Samantha always greets us and handles our service needs. John Harbaugh checks in when we arrive even if it is for service , and Michael from finance is always friendky as well. More

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Amanda was good, but would rather that John Harbaugh had NOT stopped by to talk with me as I would likely have been on my way with a new car fob in an hour instead of 90+ minutes. Please put a flag on m NOT stopped by to talk with me as I would likely have been on my way with a new car fob in an hour instead of 90+ minutes. Please put a flag on my file indicating that if I again come in for service, I am ABSOLUTELY/POSITIVELY to be contacted by someone in a sales-related position. Further, add a note to that flag indicating I am requesting ZERO EMAILS, PHONE CALLS, OR TEXT MESSAGES that in ANY WAY relate to sales/promotions/etc. :( More

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Great experience at Jenkins Honda! I was able to test drive different models and make a good decision. I was able to test drive different models and make a good decision. More

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