John Hartgenbush
John Hartgenbush at Hawk Ford of St. Charles

John Hartgenbush | Page 3

Service Director

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.4
27 Reviews
4.4

27 Reviews

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27 Reviews of John Hartgenbush

August 19, 2021

Dealership Rating
Employee Rating

Our check engine light was on. The service department quickly diagnosed the problem and made the needed repairs. We live far away and the guys were able to deliver us the car and save us driving an hour More

by VERNE.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto, Gus Babalis

May 24, 2021

Dealership Rating
Employee Rating

All work done very well and quickly, had appointment but they were so accommodating they got me in and out early. They even washed the truck. very nice More

by MDEMMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gus Babalis , Scott Cheperka, Juan Guerrero, Patrick Hertel, Zack Innocanti, Steve Kershaw, Doug Roby, Steve Staub

March 23, 2020

Dealership Rating
Employee Rating

Simply great service. I bring all my vehicles here and have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! More

by MANNY_MUNOZ23
Recommend Dealer
Yes

Other Employees Tagged: John Mueller , Scott Cheperka, Zack Innocanti

Apr 14, 2020

Hawk Ford of St. Charles responded

Manny_munoz23, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Safe travels!

February 27, 2019

Dealership Rating

Oil change Great service, friendly outgoing staff, no long wait. I bought two cars from Hawk and they are running great. I will be back for a tune up. More

by TRZENTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto , Tom Gabalec, Octavio Goytia, Patrick Hertel, Zack Innocanti, Steve Staub, Stephanie Yencer

Mar 22, 2019

Hawk Ford of St. Charles responded

Trzentner, we're pleased to hear everything was completed to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

February 20, 2019

Dealership Rating
Employee Rating

Great job Steve found the issue I was having and kept me up to date. John the service manager was also great with Issue with extended warranty. More

by RTWOBULLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Mar 22, 2019

Hawk Ford of St. Charles responded

Rtwobulls, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

January 08, 2019

Dealership Rating
Employee Rating

Recall work As always, the staff was friendly, courteous, efficient, and professional ! It’s a pleasure to work with Hawk Ford in St. Charles, Illinois. thank y More

by COLLEENCROUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Gabalec, Octavio Goytia, Patrick Hertel, Steve Staub, Stephanie Yencer

Nov 15, 2019

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Safe travels!

January 03, 2019

Dealership Rating
Employee Rating

Great customer service Got me right in and out with a thorough check. I was kept informed and welcomed in the waiting room. Coffee was fresh and tv was a nice touch More

by Jennifersav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Gabalec, Octavio Goytia, Patrick Hertel, Steve Staub, Stephanie Yencer

Nov 15, 2019

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Safe travels!

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