John Hess
John Hess at Byers Ford

John Hess

New Car Sales Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.6
21 Reviews
4.6

21 Reviews

Write a Review

21 Reviews of John Hess

September 24, 2025

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Employee Rating

John is an extremely knowledgeable salesman at buyers Ford, my buying experience with my used. F150 was fantastic, and I would definitely recommend John to all of my friends when they need a Ford. John e More

by Christian
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Recommend Dealer
Yes

Other Employees Tagged: John Grijak

Sep 25, 2025

Byers Ford responded

Thank you so much for sharing your fantastic experience with John and your used F-150. We are thrilled to hear that he provided you with such knowledgeable and excellent service. We pride ourselves on our team culture, and it's wonderful to know John made a great impression. We look forward to seeing you again and appreciate your recommendation.

September 20, 2025

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Nick made my purchase so easy! Thank you 😊 Will recommend Byers to all my friends! More

by c_reynolds43025
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins , Nick Hedges

Sep 22, 2025

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that Nick made your purchase experience so smooth and enjoyable. He'll be delighted to know how much you appreciated his help. We're grateful for your recommendation to friends and look forward to serving you again soon.

September 17, 2025

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I like they have pick up service my truck and then bring it back to me More

by snorahood
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Recommend Dealer
Yes
Sep 22, 2025

Byers Ford responded

Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon

July 18, 2025

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Very trustworthy and friendly do very good quality work they only fit what needs to be done More

by glen53366
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Recommend Dealer
Yes
Jul 21, 2025

Byers Ford responded

Thank you so much for your kind words! We’re delighted to know you found our work trustworthy and of high quality. It means a lot to us that our approach to only addressing what’s necessary resonated with you. We look forward to helping you again in the future!

July 03, 2025

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Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

June 27, 2025

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Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
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Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

May 30, 2025

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They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
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Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 13, 2025

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I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
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Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

January 04, 2024

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Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend More

by WMF
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Dan Perry , Isaak Caldwell

Jan 06, 2024

Byers Ford responded

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 01, 2023

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I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. More

by columbusmcgowan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dan Padgitt , Jeff Ashbrook

Nov 03, 2023

Byers Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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