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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 11

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

Write a Review

645 Reviews of John Howard

February 18, 2023

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Employee Rating

Great experience truck was in for service they got me in and out with my apartment that I had . Also ordered a part for truck I needed!!Great communication and knowledge for the vehicle. If you need an answ More

by NICKEV3
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Feb 21, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 17, 2023

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The customer service was good. Everything was explained to me and the work was done promptly. More

by Martyhabrelewicz
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Yes
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Feb 21, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 16, 2023

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Rizza really treated me professionally and the service was great. I want to thank John for helping me save money and quick repair. More

by jr1906
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Recommend Dealer
Yes
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Feb 17, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

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Painless experience, timely, everything explained well, satisfied service good service John pleasant to work with More

by rlmerrick1
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Recommend Dealer
Yes
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Feb 14, 2023

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

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Employee Rating

Excellent customer service was given by John Howard, and crew, I would definitely recommend Rizza Cadillac Buick to friends and family. Thank you so much for taking of my car. More

by ZSSURDYK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Feb 14, 2023

Rizza Cadillac Buick GMC responded

Your compliments and kind words mean so much to me and my team! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that I can have the opportunity to work with you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 12, 2023

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Great working with Johnny in service department. Very helpful and up front about service I had completed on my 2020 Yukon Denali. More

by sl_w
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Recommend Dealer
Yes
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Feb 14, 2023

Rizza Cadillac Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 11, 2023

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Employee Rating

Well done good work the time was set and kept if I had to will tell others More

by JCM119
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

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Feb 14, 2023

Rizza Cadillac Buick GMC responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 09, 2023

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I was in for an oil change. As always the service was fast and friendly. More

by kmer
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Service Communication
Recommend Dealer
Yes
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Feb 10, 2023

Rizza Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 08, 2023

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I was complete satisfied the service and John Howard was outstanding and my car was ready for pickup as he indicated. More

by knsschubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2023

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 04, 2023

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Employee Rating

Part was not in when I had a appointment. Part came in a day late More

by Teddybear2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, Becky Aboswielem

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Feb 06, 2023

Rizza Cadillac Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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