John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 10

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

March 04, 2023

Dealership Rating
Employee Rating

Thank you for your fastest service. I did the appointment in the same day and you took me. I appreciate that. More

by SAMIALDEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

Mar 07, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 03, 2023

Dealership Rating
Employee Rating

Do fastest work in short time! !! Even the appointment !! The same day sarvice!! Great job 👍 More

by SAMIALDEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

Mar 07, 2023

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 02, 2023

Dealership Rating
Employee Rating

Kept me updated throughout process. Fixed my issues. Checked my warranty info. Made the whole thing easy! More

by mcrudo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2023

Dealership Rating
Employee Rating

They are very professional and kind, they let you know the status of your vehicle service and even asked if there was anything else I needed. More

by GRACIESCOTTS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

Mar 01, 2023

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2023

Dealership Rating
Employee Rating

Car was ready before time it was promised. Service advisor was very knowledgeable and pleasant. More

by JANNY.MAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

Dealership Rating
Employee Rating

Ryan was very patient and helpful in looking for a car that was right for me. He made my experience pleasant. More

by Jeannette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Clark , Mike Lorenzo

Feb 28, 2023

Rizza Cadillac Buick GMC responded

Jeannette, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ryan's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2023

Dealership Rating
Employee Rating

Great experience in the service department. Thanks again. Job well done guys. Five star service. More

by sl_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2023

Dealership Rating
Employee Rating

Good service just need to update customer after a couple days! Staff is freindly and car was cleaned when done with service More

by MDSWAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

Feb 27, 2023

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 22, 2023

Dealership Rating
Employee Rating

It’s alway good visiting Rizza and I’m proud to drive with my plates stating I bought from Rizza. Thanks Mr. Tony! More

by PRENCHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Danielle O'Connor

Feb 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 20, 2023

Dealership Rating
Employee Rating

John Howard was very nice and he explained everything that was needed to correct my vehicle. Best customer service More

by Ritabutler921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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