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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 15

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.4
646 Reviews
4.4

646 Reviews

Write a Review

646 Reviews of John Howard

November 25, 2022

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Employee Rating

It was fast and easy everything works that I came for I just want to say thank you. More

by M.MILOSOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Nov 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 17, 2022

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Employee Rating

On time appointment. Work completed satisfactory. Service writer John was friendly and knowledgeable. Car returned clean More

by walter l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for the feedback, Walter! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 14, 2022

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They were very thorough in finding what was wrong with my car and I really appreciate it. More

by Vonica326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Rizza Cadillac Buick GMC and we look forward to your continued business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

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Employee Rating

They kept my car all day and they never even looked at my car. They knew they were behind and they should have rescheduled my appointment instead of wasting a day of my time. I won’t be returning! More

by Collette2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Nov 15, 2022

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

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Employee Rating

This dealer is great clean and fast I am from out of town never seen anything like it More

by Dthompson602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Print
Nov 16, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2022

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Employee Rating

Had an oil change and tires rotated, had an appointment and it took close to 2 hours. Sat in the waiting room that long, not that happy with the time it took More

by DSTANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Nov 15, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2022

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Employee Rating

They have always listened to any concerns that I have had and tried to resolve them. More

by SPDAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Nov 14, 2022

Rizza Cadillac Buick GMC responded

I love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2022

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Employee Rating

Got my vehicle in at its schedule time and completed the service in a timely manner. More

by mwelke
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Print
Nov 11, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2022

Dealership Rating
Employee Rating

Engine light went on there was no charge for repair thank you Rizza and service department More

by WINDOWMAKER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Candace Kostial

Print
Nov 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2022

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Employee Rating

Mr. John Howard helped my husband and I with my Buick LaCrosse which was just out of warranty and required repair to the transmission obtain a discount on the work and kept us up to date as to what was f More

by Adelineobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Print
Nov 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this amazing feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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