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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 16

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.4
646 Reviews
4.4

646 Reviews

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646 Reviews of John Howard

November 08, 2022

Dealership Rating
Employee Rating

The service I received from Rizza was fast, friendly and professional. Their caring attitude made me feel confident that they were going to fix my vehicle and that I could drive out of the shop without any More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2022

Rizza Cadillac Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2022

Dealership Rating
Employee Rating

I was offered a ride home from the dealer but chose to wait. The waiting room was very comfortable with coffee and breakfast bars. More

by Jschipmajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 07, 2022

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2022

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Employee Rating

Nice service straight up okie dokie in my book thanks for the service thank you More

by Nelson7261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Nov 03, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 29, 2022

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Employee Rating

It was a very pleasant experience going to Rizza Cadillac for service, everyone was extremely kind and courteous. More

by johnnydmnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Print
Nov 01, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 27, 2022

Dealership Rating
Employee Rating

I didn't issue with communication between the service advisor John and myself but the service manager got right on it. More

by pellegrinijean38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karli

Print
Oct 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 23, 2022

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Employee Rating

Went to Rizza for three recalls on my GMC The service was great and the staff was more than helpful. More

by dragerichard105
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Print
Oct 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 23, 2022

Dealership Rating
Employee Rating

THE DEALERSHIP HAS QUALITY SERVICE IN THE SERVICE DEPT. THEIR STAFF IS VERY FRIENDLY AND COURTEOUS. More

by SILVERWOLF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Print
Oct 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2022

Dealership Rating
Employee Rating

Great service. JOHN COULD NOT HAVE BEEN MORE HELPFUL. After being told the job would be to big at my local service I brought to the pros. More

by Larrywilmington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 25, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2022

Dealership Rating
Employee Rating

The servicemen are friendly and knowledgeable about my car. They suggest other services but don't pressure up sell. The repair service department will get my car in and out in a timely manner. More

by barbara.ellis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 25, 2022

Rizza Cadillac Buick GMC responded

Barbara, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 16, 2022

Dealership Rating
Employee Rating

When checking my car in John was polite and professional and answered all my concerns More

by pjmac58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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