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John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard | Page 21

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
639 Reviews
4.8

639 Reviews

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639 Reviews of John Howard

June 18, 2022

Dealership Rating
Employee Rating

Excellent very courteous devote to there customer and staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff. More

by ray31usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Candace Kostial

Helpful
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Jun 21, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2022

Dealership Rating
Employee Rating

Service staff is always great, very helpful, waiting room & bathroom is always clean and someone is always checking to make sure. Consistent!!!!! More

by A.Nicholson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Jun 21, 2022

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2022

Dealership Rating
Employee Rating

Helpful and very friendly staff. They always do an excellent maintenance job on my vehicle. More

by CATHYSPILLER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Helpful
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Jun 17, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2022

Dealership Rating
Employee Rating

Great great great great great great great great great great great great great great great More

by Jagpawa7222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Helpful
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Jun 16, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2022

Dealership Rating
Employee Rating

Nice people to deal with fast service and on time schedule would recommend to others More

by Virgil.Conley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Helpful
Report | Print
Jun 14, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jul 11, 2022

Virgil.Conley responded

Good afternoon I recently had a recall done on my vehicle at your location and just went to do my cleaning of my dashboard and noticed 2 cracks in the location of where my recall was made.. I went up to the service department and they said my car has to many miles??? That has nothing to do with recall or them cracking my dash.. he would not even look at.. yes my car is 9 years old but always parked in garage or has cover in window soo my dash did not crack.. was looking for some kind of help not just NOT MY PROBLEM we did not do it.. wishing I never gave them my great survey at this point.

June 06, 2022

Dealership Rating
Employee Rating

Tech did not put screws back into air filter housing. I had to come back to dealership to get it done More

by M.HOLLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 08, 2022

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 10, 2022

M.HOLLO responded

If you require any additional feedback, you can contact me at 708-822-9837.

June 04, 2022

Dealership Rating
Employee Rating

The service advisor is always knowledgeable about my concerns encore suv engine light service on. Johnny Howard was very honest about what needed repairs has to be done on my car . He is always very More

by S. Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jun 07, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2022

Dealership Rating
Employee Rating

Very helpful and polite it was a pleasure dealing with the staff thank you very much More

by CHUCKL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Helpful
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May 31, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 26, 2022

Dealership Rating
Employee Rating

Best treatment. Jim Allegretti is amazing. Salesman wonderful. Great looking place clean a efficient. I will send many customers that way More

by carrbabesiebell1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo, Dan Choi, Ryan Clark, Christen Dargan , John O'Connell

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May 26, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 25, 2022

Dealership Rating
Employee Rating

The dealership is an awesome place of business! My service advisor, John Howard is excellent! He is very professional and knowledgeable of the services that are needed for my 2017 Terrain. More

by TGODONTIME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
May 26, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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