John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 21

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

July 05, 2022

Dealership Rating
Employee Rating

John is an excellent service representative Work that needed to be done was explained And done in a timely manner More

by Eileenremsing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2022

Dealership Rating
Employee Rating

I made an appointment but was still there 2. 5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. Afte More

by SWEBERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 01, 2022

Rizza Cadillac Buick GMC responded

SWEBERRN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2022

Dealership Rating
Employee Rating

Very professional and get the work done. Becky in service is AWESOME. Thank you very much More

by Ruthtimmons1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jun 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback, Ruth! Each employee is a valued member of the Rizza Cadillac Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 25, 2022

Dealership Rating
Employee Rating

They all make everything easy. They are the best. Love going there for my maintenance. More

by FB7115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jun 26, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

Dealership Rating
Employee Rating

John Howard always takes excellent care of us for many years I highly recommend him to everyone thanks again John More

by Christinepapp2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

Dealership Rating
Employee Rating

When my car was checked in, I was not told that you don't have enough "engine guys" to diagnose my vehicle in a timely fashion. My appointment was for Friday morning and by Monday afternoon it still wasn't e More

by wewalkworthy
Customer Service
Friendliness
Recommend Dealer
No
Jun 23, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 23, 2022

wewalkworthy responded

I took my car into Haggerty Buick today at 7am. They responded within 1 hour on what was wrong with my car. The car IS under warranty and being fixed today, tomorrow the latest. The service advisor was very informative and treated me with respect. He didn't make up excuses why my car wasn't looked at. Even better, he didn't throw anybody under the bus. Especially when all he had to do is call with an update. Even the diagnostic fee was 20.00 cheaper. Which I didn't have to pay. MY CAR IS DONE!!!!! Same day service. Turbo charger done Thanks Pedro Zavala Your awesome

June 18, 2022

Dealership Rating
Employee Rating

Excellent very courteous devote to there customer and staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff. More

by ray31usmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Candace Kostial

Jun 21, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2022

Dealership Rating
Employee Rating

Service staff is always great, very helpful, waiting room & bathroom is always clean and someone is always checking to make sure. Consistent!!!!! More

by A.Nicholson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Jun 21, 2022

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2022

Dealership Rating
Employee Rating

Helpful and very friendly staff. They always do an excellent maintenance job on my vehicle. More

by CATHYSPILLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Jun 17, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2022

Dealership Rating
Employee Rating

Great great great great great great great great great great great great great great great More

by Jagpawa7222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jun 16, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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