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John Howard
John Howard | Page 21
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
646 Reviews
646 Reviews
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646 Reviews of John Howard
July 07, 2022
The dealership as a whole is okay, but my last visit was very disappointing.. I was told that I had a screw in the side wall of my tire, which was not true, and because of that it could not be repaired and very disappointing.. I was told that I had a screw in the side wall of my tire, which was not true, and because of that it could not be repaired and I needed to purchase a new tire. I had just bought four new tires from the dealership. So if I would have bought a new tire I surely would have been screwed. I have a picture to prove were the screw was, which was in the tread. Now my trust has be damaged. I hope that one day that my trust can be regained. More
by jr1906
Verified Customer
June 30, 2022
I made an appointment but was still there 2. 5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. Afte 5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. After 2 hours I went to the service counter and asked about the car and even the guy at the desk said it had been a long time but just basically shrugged his shoulders and said it wasn't ready. When it was finally ready he was apologetic. But I drove an hour to go back to the dealership I bought it from, waited 2.5 hours and then drove an hour home. That is a lot of time out of my day for an oil change More
by SWEBERRN
June 26, 2022
Very professional and get the work done. Becky in service is AWESOME. Thank you very much Becky in service is AWESOME. Thank you very much More
by Ruthtimmons1202
Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor
June 25, 2022
They all make everything easy. They are the best. Love going there for my maintenance. They are the best. Love going there for my maintenance. More
by FB7115
Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor
June 21, 2022
When my car was checked in, I was not told that you don't have enough "engine guys" to diagnose my vehicle in a timely fashion. My appointment was for Friday morning and by Monday afternoon it still wasn't e have enough "engine guys" to diagnose my vehicle in a timely fashion. My appointment was for Friday morning and by Monday afternoon it still wasn't even looked at. He also mentioned that the shop was very very hot and the mechanics quickly leave at 3pm for some relief. More
by wewalkworthy
June 18, 2022
Excellent very courteous devote to there customer and staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff. staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff. More
by ray31usmc
Other Employees Tagged: Becky Aboswielem , Candace Kostial
June 17, 2022
Service staff is always great, very helpful, waiting room & bathroom is always clean and someone is always checking to make sure. Consistent!!!!! & bathroom is always clean and someone is always checking to make sure. Consistent!!!!! More
by A.Nicholson
Other Employees Tagged: Jim Monahan
June 16, 2022
Helpful and very friendly staff. They always do an excellent maintenance job on my vehicle. They always do an excellent maintenance job on my vehicle. More
by CATHYSPILLER2
Other Employees Tagged: Becky Aboswielem
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