John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard | Page 20

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
639 Reviews
4.8

639 Reviews

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639 Reviews of John Howard

August 01, 2022

Dealership Rating
Employee Rating

Awesome patience. Understanding and amazing commutation. Went beyond what is expected to make sure things were fair and correct More

by jgknomad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 04, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 20, 2022

Dealership Rating
Employee Rating

Excellent and very friendly they were very informant to all customers and helpfull they are a excellent group of people More

by tbenigno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 11, 2022

Dealership Rating
Employee Rating

Since purchase, I’ve only had my 2011 SRX serviced at Rizza in Tinley Park! More

by kmer322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle O'Connor

Jul 14, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2022

Dealership Rating
Employee Rating

The dealership as a whole is okay, but my last visit was very disappointing.. I was told that I had a screw in the side wall of my tire, which was not true, and because of that it could not be repaired and More

by jr1906
Recommend Dealer
No
Jul 08, 2022

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 05, 2022

Dealership Rating
Employee Rating

John is an excellent service representative Work that needed to be done was explained And done in a timely manner More

by Eileenremsing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 30, 2022

Dealership Rating
Employee Rating

I made an appointment but was still there 2. 5 hours for an oil change. You receive a text message about if you need anything during your visit, just message. Asked for an update, no answer. Afte More

by SWEBERRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 01, 2022

Rizza Cadillac Buick GMC responded

SWEBERRN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2022

Dealership Rating
Employee Rating

Very professional and get the work done. Becky in service is AWESOME. Thank you very much More

by Ruthtimmons1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jun 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your feedback, Ruth! Each employee is a valued member of the Rizza Cadillac Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2022

Dealership Rating
Employee Rating

They all make everything easy. They are the best. Love going there for my maintenance. More

by FB7115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jun 25, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

Dealership Rating
Employee Rating

John Howard always takes excellent care of us for many years I highly recommend him to everyone thanks again John More

by Christinepapp2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2022

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 21, 2022

Dealership Rating
Employee Rating

When my car was checked in, I was not told that you don't have enough "engine guys" to diagnose my vehicle in a timely fashion. My appointment was for Friday morning and by Monday afternoon it still wasn't e More

by wewalkworthy
Customer Service
Friendliness
Recommend Dealer
No
Jun 23, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jun 23, 2022

wewalkworthy responded

I took my car into Haggerty Buick today at 7am. They responded within 1 hour on what was wrong with my car. The car IS under warranty and being fixed today, tomorrow the latest. The service advisor was very informative and treated me with respect. He didn't make up excuses why my car wasn't looked at. Even better, he didn't throw anybody under the bus. Especially when all he had to do is call with an update. Even the diagnostic fee was 20.00 cheaper. Which I didn't have to pay. MY CAR IS DONE!!!!! Same day service. Turbo charger done Thanks Pedro Zavala Your awesome

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