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John Howard

Overview Reviews (646) Inventory (200)

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John Howard

John Howard | Page 25

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.4

646 Reviews

Overview Reviews (646) Inventory (200)

4.4

646 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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646 Reviews of John Howard

March 29, 2022

Dealership Rating

Employee Rating

John Howard was thorough, efficient, and had excellent customer service skills. (So impressed after my former Buick service center!) I trusted his judgement, and appreciated his prompt remediation of my p customer service skills. (So impressed after my former Buick service center!) I trusted his judgement, and appreciated his prompt remediation of my problem. More

by Barb

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Mar 31, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2022

Dealership Rating

Employee Rating

Great customer service very informative great people skills very friendly very helpful very nice very good. skills very friendly very helpful very nice very good. More

by Mslrobinson68@yahoo.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 29, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2022

Dealership Rating

Employee Rating

The service was great my vehicle was fixed right it was all good with your dealership John was very good all good with your dealership John was very good More

by joliosi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Becky Aboswielem

Mar 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Dealership Rating

Employee Rating

Easy to work with,I actually feel they care,and I not being taken advantage of,because I am a woman,who knows not much about autos..I was in need of a ride home. They where there for us,and made,the expe being taken advantage of,because I am a woman,who knows not much about autos..I was in need of a ride home. They where there for us,and made,the experience easy. Thank you for this.. More

by S.HYOS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Mar 25, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2022

Dealership Rating

Employee Rating

I had a great experience with a air bag recall. I dealt with John Howard service advisor. He was very thorough explaining thinks I dealt with John Howard service advisor. He was very thorough explaining thinks More

by mopotempa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Mar 24, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2022

Dealership Rating

Employee Rating

Service department is wonderful. I wouldn't take my car anywhere else! Bought my car at this dealership, service it here, and will buy my next car here. I wouldn't take my car anywhere else! Bought my car at this dealership, service it here, and will buy my next car here. More

by GEOJANZACK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2022

Dealership Rating

Employee Rating

I had a professional and pleasant customer experience during, the scheduling, service and payment process. during, the scheduling, service and payment process. More

by dstewart8234

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Monahan , Danielle O'Connor

Mar 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2022

Dealership Rating

Employee Rating

Jim did a nice job. Only issue was my gmc awards points app would not open. Only issue was my gmc awards points app would not open. More

by dbspedale

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 22, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 19, 2022

Dealership Rating

Employee Rating

John at the service desk was very helpful. It was a pleasant experience. I would recommend It was a pleasant experience. I would recommend More

by JD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Mar 22, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2022

Dealership Rating

Employee Rating

the rizza Buick service people were efficient and customer service orientated and very helpful in a snow storm! customer service orientated and very helpful in a snow storm! More

by Jandacek

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Monahan

Mar 17, 2022 -

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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