John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 26

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

March 15, 2022

Dealership Rating
Employee Rating

John is a excellent Service guy! Always takes care of your needs with your vehicle. The call to remind us that the oil needed to be changed was awesome. I really like having my car More

by Jobo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candace Kostial

Mar 17, 2022

Rizza Cadillac Buick GMC responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 14, 2022

Dealership Rating
Employee Rating

Your inspection and analysis of the issues I had with my car were very thorough and on point. You did an excellent job of resolving them. I shall bring my car to you again for service. Your environment More

by GENCALLOWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr, Nick Richko, Becky Aboswielem, Tom Wentz, Jim Monahan , Candace Kostial, Danielle O'Connor, Juan Rocha

Mar 17, 2022

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Mar 17, 2022

GENCALLOWAY responded

I am more than pleased with the repairs you did on my car. As a result, I wish to schedule an appointment with your business to have my tires rotated and oil changed April 7, 2022.

March 10, 2022

Dealership Rating
Employee Rating

Very welcoming. It was our first time at the dealership and John in the Service Department was very helpful with our service needs and very good about following up w More

by mgoyola@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2022

Dealership Rating
Employee Rating

Very informing, knowledgeable, helps their customers decide what’s best for their vehicle, appointments are on time More

by gigioliver170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan , Candace Kostial

Mar 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 06, 2022

Dealership Rating
Employee Rating

Polite salesmen and prompt attention without being overbearing. The staff made my transactions quick and easy More

by CSISCOKID
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover, Brian James

Mar 08, 2022

Rizza Cadillac Buick GMC responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 05, 2022

Dealership Rating
Employee Rating

Great people they were great extremely helpful and professional. All good vibes from customer service, through the sales team More

by DAVEVRGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candace Kostial

Mar 07, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 04, 2022

Dealership Rating
Employee Rating

Very helpful and John in the service department is top notch! Excellent communication that was informative and timely. More

by sd92096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Rizza Cadillac Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 03, 2022

Dealership Rating
Employee Rating

Yesterday was my first service day. From the time I pulled into the service area I received nothing but attention. The manager even greeted me. I had never had that happen. He seemed to More

by DIANE.TANKSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 01, 2022

Dealership Rating
Employee Rating

John Howard was excellent he did exactly what he said and I was satisfied with the services provided!!! John was not pushy he told me what was important and what to follow up with next. John also was concern More

by Seaywanezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 28, 2022

Dealership Rating
Employee Rating

John Howard in service did excellent customer service! ! He was concerned and professional.?He made an unpleasant experience bearable!! Thanks John More

by BMyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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