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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 3

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

July 27, 2023

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Employee Rating

Not from the area, but when an issue came up while nearby, they provided great service to get my truck fixed immediately. More

by josh
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Recommend Dealer
Yes
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Jul 29, 2023

Rizza Cadillac Buick GMC responded

Thank you for the kind words, Josh. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2023

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I was told that my service visit (replace steering wheel and oil change) would take at least three hours. Since I elected to wait, I was pleasantly surprised when it took slightly less than two. Everything More

by whanna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Jul 27, 2023

Rizza Cadillac Buick GMC responded

Whanna, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 21, 2023

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Thank you for the good service Thank you Thank you Thank you Thank you LOL!!!!!!!!!! More

by GMASON
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Yes
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Jul 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 21, 2023

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Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. More

by threejays09
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 21, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2023

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Employee Rating

Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More

by dejay03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 19, 2023

Rizza Cadillac Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 15, 2023

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This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp More

by tsmit277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 17, 2023

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 10, 2023

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Everything was good. Customer service was on point. Service was good and done in a timely manner. More

by YOLO97
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 09, 2023

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Employee Rating

Great service. John in the service department was excellent. We will be back. Always a pleasure to visit Rizza. More

by LAWSOLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Rizza Cadillac Buick GMC responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 07, 2023

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Employee Rating

Great service from the time I walked in the door til I got my car back More

by Brgr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 10, 2023

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 06, 2023

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Employee Rating

Knowledgeable, thorough, courteous professional and reasonably priced service, I ould ask no more from a service provider. More

by BOGEY4PAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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