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John Howard
John Howard | Page 2
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
645 Reviews
645 Reviews
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645 Reviews of John Howard
August 21, 2023
I received excellent service. John addressed my concerns and informed me of other service suggested for my vehicle. John is very polite, personable, an asset to the service depar John addressed my concerns and informed me of other service suggested for my vehicle. John is very polite, personable, an asset to the service department. More
by JOYCEJONES58
Verified CustomerOther Employees Tagged: Becky Aboswielem
August 16, 2023
The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. .the waiting area was very comfortable and clean. More
by bchinn8637
Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS
August 13, 2023
P everything was very professional they took time and work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work work with me they even help me get my brakes fixed so I love them for that that's good business keep up the good work More
by vincentcook2545
Other Employees Tagged: Becky Aboswielem
August 12, 2023
Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More
by Ornelascj19
Other Employees Tagged: Roy Sommerfeld, Jay Bakr, Nick Richko, Bert Dutcher, Becky Aboswielem, Jim Monahan, JIM LAAS , Mike Lorenzo, Juan Rocha
August 12, 2023
Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More
by MYOWNBOX
Other Employees Tagged: JIM LAAS
August 08, 2023
I bought the car less that a year ago. There was engine problems. They replaced the motor and gave me a loaner car to drive. John made sure I was taken care of. There was engine problems. They replaced the motor and gave me a loaner car to drive. John made sure I was taken care of. More
by EZABEL711
August 06, 2023
I appreciate the communication and expertise they provide. I do hope they will return the loaner vehicle service. provide. I do hope they will return the loaner vehicle service. More
by MISHCAMR2AKA
Other Employees Tagged: Becky Aboswielem
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