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John Howard
John Howard at Rizza Cadillac Buick GMC
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John Howard | Page 2

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.8
639 Reviews
4.8

639 Reviews

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639 Reviews of John Howard

August 09, 2023

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Always great service, union professional mechanics service. Writer is very thorough.,Good attitude. Never a hassle ,great dealership to do business with! More

by michaelimp
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Recommend Dealer
Yes
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Aug 10, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2023

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I bought the car less that a year ago. There was engine problems. They replaced the motor and gave me a loaner car to drive. John made sure I was taken care of. More

by EZABEL711
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Yes
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Aug 09, 2023

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Rizza Cadillac Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2023

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John Howard is great in service , always listens and gets to the bottom of the issues .. fixed my radio problem . More

by JANFAB4
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Yes
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Aug 09, 2023

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 06, 2023

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I appreciate the communication and expertise they provide. I do hope they will return the loaner vehicle service. More

by MISHCAMR2AKA
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Aug 08, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2023

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They always get me in and out so quick! Plus everyone is great to work with! More

by Phernandez549
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Yes
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Aug 01, 2023

Rizza Cadillac Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2023

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Not from the area, but when an issue came up while nearby, they provided great service to get my truck fixed immediately. More

by josh
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Yes
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Jul 28, 2023

Rizza Cadillac Buick GMC responded

Thank you for the kind words, Josh. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2023

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I was told that my service visit (replace steering wheel and oil change) would take at least three hours. Since I elected to wait, I was pleasantly surprised when it took slightly less than two. Everything More

by whanna
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Jul 27, 2023

Rizza Cadillac Buick GMC responded

Whanna, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 21, 2023

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Thank you for the good service Thank you Thank you Thank you Thank you LOL!!!!!!!!!! More

by GMASON
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Yes
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Jul 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 20, 2023

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Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. More

by threejays09
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 21, 2023

Rizza Cadillac Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 17, 2023

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Employee Rating

Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More

by dejay03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan, JIM LAAS

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Jul 19, 2023

Rizza Cadillac Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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