John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 30

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

January 21, 2022

Dealership Rating
Employee Rating

All maintenance was performed and completed as requested. Great customer service from start to finish. More

by rwdunc41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jan 21, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2022

Dealership Rating
Employee Rating

They make mi weht over 3 hours for a change oil is a lot no good More

by javierzambrano5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. Here at Rizza Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2022

Dealership Rating
Employee Rating

I've been Rizza customer for over 25yrs the service I get is always Excellent & Professional Either purchasing a car or truck , Service department go beyond to service customer Needs in a timely manner, Resp More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2022

Dealership Rating
Employee Rating

Friendly and helpful. Quality work. Convenient, Clean, and Conscientious. I trust their work and don't hesitate to use their services. More

by KOSMAL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2022

Dealership Rating
Employee Rating

They always. Take excellent care of my service needs. Johnny Howard is a pleasure to work with. More

by TIM.MEDEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2022

Dealership Rating
Employee Rating

Professional friendly staff. service was exceptional the service guys and detail guy really takes care of the customers. A very great experience . More

by DESIREE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Desiree, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 14, 2022

Dealership Rating
Employee Rating

Great service department. Friendly and helpful. Oil change was one time free and they washed my Envision, BEAUTIFUL More

by ROZI0999@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 13, 2022

Dealership Rating
Employee Rating

Staff was friendly and professional, stayed with it until they identified the problem. I appreciated their kindness. More

by CHERYLMNASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 11, 2022

Dealership Rating
Employee Rating

I went in for routine maintenance. Was informed that I should get new tires. I bit and said go ahead. Once I left, my tires were losing a few pounds of pressure a day. Had to take it back and they realize More

by thiels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 12, 2022

Rizza Cadillac Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jan 12, 2022

thiels responded

Train your tire techs to recheck for leaks after a new mounting. The guy at the Service desk on Saturday 1/8/2022 did a good job by getting me in without an appt but it still should of never happened. John had promised me that having the reseal done would solve the problem but the tech failed to think about the valve holes being the source of the leaks. Your service desk guys look bad because of deficiencies in the techs training. We all wasted time trying to troubleshoot and redo.

January 09, 2022

Dealership Rating
Employee Rating

Very friendly and customer oriented! Best in class when it comes to customer service and making people feel welcome! More

by marcwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

Jan 11, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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