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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 40

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

Write a Review

644 Reviews of John Howard

July 03, 2021

Dealership Rating
Employee Rating

Every time I call people are very Courteous and make sure they understand your situation and help you with the problem in hand More

by M1repka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Jul 07, 2021

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 27, 2021

Dealership Rating
Employee Rating

The service was great. Unfortunately it took longer than expected to get the car back. More

by MPUTNEY0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2021

Dealership Rating
Employee Rating

GREAT SERVICE :)Eager to explain in layman terms what is GREAT SERVICE :) Eager to explain in layman terms what is going on with your vehicle. More

by RUFUSCALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Mike Lorenzo, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 26, 2021

Dealership Rating
Employee Rating

Great dealership great dealership great dealership great dealership great dealership More

by whopp35@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Jun 29, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2021

Dealership Rating
Employee Rating

Always a pleasure and great experience with Rizza. Satisfactory service and customer service. More

by HEYMSPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2021

Dealership Rating
Employee Rating

Oil change took over 2 hours with appointment told hour More

by JLCOHN1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2021

Rizza Cadillac Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 22, 2021

Dealership Rating
Employee Rating

Friendly and professional service as always. Service was done very quickly. More

by dgecan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Danielle O'Connor

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Jun 24, 2021

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 20, 2021

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Employee Rating

Great service as always from John! This 25 word minimum requirement is dumb! You probably get 40% less Surveys returns due to this silly requirement! More

by GUSTAFSON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 22, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 20, 2021

Dealership Rating
Employee Rating

Service Manager very thorough, helpful and kept me informed as I waited while my car was serviced. Would have been nice for availability of coffee/water. COVID is over. More

by krysek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Jun 22, 2021

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2021

Dealership Rating
Employee Rating

Rizza has been a reliable service facility, doing a good job, explaining things well and being very friendly throughout the process. I highly recommend them. More

by DOUGTERPSRTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Jun 22, 2021

Rizza Cadillac Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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