Great visit, service staff was very attentive to my needs
and kept me informed every step of the way. Great job Rizza service department and staff.
and kept me informed every step of the way. Great job Rizza service department and staff.
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by COTLEDGE676
Verified Customer
Verified Customer
May 21, 2021 -
Rizza Cadillac Buick GMC responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Excellent service and compliments to John Howard and the
staff in that department for the courteous, friendly and professional demeanor shown me on my recent visit. My sincere THANKS!
staff in that department for the courteous, friendly and professional demeanor shown me on my recent visit. My sincere THANKS!
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by WJPRKP60
Verified Customer
Verified Customer
May 18, 2021 -
Rizza Cadillac Buick GMC responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Good service friendly I like it the there Good quality
Good service friendly
I like it the there
Good quality
Comfortable waiting room
I really don’t have much to say anymore
Thank you so much
Good service friendly
I like it the there
Good quality
Comfortable waiting room
I really don’t have much to say anymore
Thank you so much
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by Nuñez9975
Verified Customer
Verified Customer
May 17, 2021 -
Rizza Cadillac Buick GMC responded
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
At first I was sad about the situation but they got me
right together and my warranty covered it so I'm gladly satisfied with the service thank you very much
right together and my warranty covered it so I'm gladly satisfied with the service thank you very much
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by dellarse7
Verified Customer
Verified Customer
May 12, 2021 -
dellarse7 responded
Thank You
I had a problem with the wheels on my Acadia and from
start to finish, John Howard handled all aspects of taking care of the issue.
start to finish, John Howard handled all aspects of taking care of the issue.
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by rkriz
Verified Customer
Verified Customer
May 12, 2021 -
Rizza Cadillac Buick GMC responded
Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Price for a new headlight was originally $180... after I
complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the
complained $100 was magically removed from the cost .............,,,...,,......So I had a problem with that and eventually $100 was deducted from the price.. so I felt that rizza gmc soy have no problem screwing me out of $100 if I did not complain
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by BDREESE
Verified Customer
Verified Customer
May 06, 2021 -
Rizza Cadillac Buick GMC responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Mr. Howard was very helpful. Explained the whole service
process. I didn’t have to wait very long for my car, I believe 45 minutes tops!!
process. I didn’t have to wait very long for my car, I believe 45 minutes tops!!
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by Viviancook358
Verified Customer
Verified Customer
May 03, 2021 -
Rizza Cadillac Buick GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Always a pleasure to have service at the dealership.
Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks!
Employees are always pleasant, facilities are always clean, and my vehicle is always returned timely. Thanks!
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by ac1117
Verified Customer
Verified Customer
Apr 29, 2021 -
Rizza Cadillac Buick GMC responded
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
On time and to the point ! Repair was done with
cleanliness in mind! I was a mechanic so I looked to see if everything was in order before I left.
cleanliness in mind! I was a mechanic so I looked to see if everything was in order before I left.
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by Don
Verified Customer
Verified Customer
Apr 27, 2021 -
Rizza Cadillac Buick GMC responded
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
John Howard has been wonderful. Very knowledgeable very
great guy. Couldn't ask for anyone better!!! Very happy being able
able to have a loaner car!!!
great guy. Couldn't ask for anyone better!!! Very happy being able
able to have a loaner car!!!
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by KAK2402
Verified Customer
Verified Customer
Apr 27, 2021 -
Rizza Cadillac Buick GMC responded
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
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