John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 42

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
4.2
644 Reviews
4.2

644 Reviews

Write a Review

644 Reviews of John Howard

May 29, 2021

Dealership Rating
Employee Rating

Jim would not let me use a coupon for 20 percent off an oil change because I had received a senior discount? Does not seem fair as it doesn't say that on the coupon.Also what is the $50 charge for "shop su More

by CUBSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Dealership Rating
Employee Rating

Great communication and great work from the technicians! Kept me up to date with the progress. Loved the service, and hope to continue being a loyal customer. More

by JulioM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2021

Dealership Rating
Employee Rating

Always able to get my car in immediately. People are very helpful and courteous.work is done in a timely manner. I am very satisfied with Service Department. More

by maureenbells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 27, 2021

Dealership Rating
Employee Rating

Was very pleased with the service I received, John was very friendly and professional the service on my car was very was great I would recommend them to a friend or family member... More

by Essie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial

Jun 02, 2021

Rizza Cadillac Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Dealership Rating
Employee Rating

This dealership was a great help in securing a loaner car for me to use during the repair. I will return in the future for any other issues. More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Rizza Cadillac Buick GMC responded

Larry, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Dealership Rating
Employee Rating

Clean efficient helpful organized great service all around with friendly staff (John in service) that remember you every time you come in even if it’s only twice a year! More

by EMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2021

Dealership Rating
Employee Rating

Great customer service was provided and service time given was less than quoted. Also, I left my coupon at hone but was still granted coupon price More

by C_HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan , Candace Kostial, Mike Lorenzo

May 26, 2021

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 23, 2021

Dealership Rating
Employee Rating

The service department was very responsive to my inquiries,especially when it was taking too long to fix my car timely. My John Howard was very helpful More

by jtarmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2021

Dealership Rating
Employee Rating

Jim was great, almost as good as BIG John!! My loaner car was ready to go, and my acadia was fixed on budget an on time! More

by MDEIMLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

May 25, 2021

Rizza Cadillac Buick GMC responded

Thank you for putting your trust in Rizza Cadillac Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 21, 2021

Dealership Rating
Employee Rating

Service dept was good to work with. My car need more work than it was worth. They loaned me a car while they did a thurrow evaluation. I took there advice and auctioned car away.nothing but good to report ab More

by Sekulichcar
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, Jim Monahan

May 24, 2021

Rizza Cadillac Buick GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Rizza Cadillac Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
42
...

Dealership Inventory (344 Vehicles)

used 2020 Lincoln Corsair car, priced at $23,950
2020 Lincoln Corsair
used
Flight Blue exterior
Automatic
All-wheel Drive
used 2022 Kia Sorento car, priced at $29,950
2022 Kia Sorento
used
Ebony Black exterior
Automatic
All-wheel Drive
used 2024 BMW X3 car, priced at $38,950
2024 BMW X3
used
White Metallic exterior
Automatic
All-wheel Drive
used 2022 GMC Sierra 2500 car, priced at $60,950
2022 GMC Sierra 2500
used
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Enclave car, priced at $54,330
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $65,819
2026 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
Rear-wheel Drive