Mark Hoover

"Staff member was very courteous. I was greeted with a..."

- snbraun89 Verified Customer

Staff member was very courteous. I was greeted with a good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errands to do that day.

Helpful 0

Report | Print

"Mark was very nice and good 😌 with the sale went out the..."

- ilive1952 Verified Customer

Mark was very nice and good 😌 with the sale went out the way to make sure everything was good with us getting what we need to do 🙌🏾

Helpful 0

Report | Print

"Always receive the best and quickest service whenever I..."

- lmtriggiani20 Verified Customer

Always receive the best and quickest service whenever I need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about status of your vehicle.

Helpful 0

Report | Print

"I purchased a 2020 Buick Encore AWD. It was a wonderful..."

- MFGILOW Verified Customer

I purchased a 2020 Buick Encore AWD. It was a wonderful experience from the time I went in the door. I met Mark Hoover in Sales. Instantly, I felt comfortable with him. He was so kind and knowledgeable. A friend sent me and told me to ask for Jim Allegretti. I mentioned that to Mark and he instantly took me over to meet Jim. He was wonderful too. He assured me they would take good care of me. I felt so at ease. This was the first time buying a car on my own. My husband passed away last year. God bless him. Mark helped me sign up for all the rebates I qualified for. I am so grateful for all his help and insight. Mark then introduced me to Brian James in Finance. He was wonderful, too. He was so thorough and competent in explaining the finance process. I totally trusted him. When the finance portion was completed, Mark took me out to the car and helped me get things set up. He went over everything with me making sure I was comfortable with how things worked. I cannot say enough about your dealership and the wonderful people who work there. I have been and will continue to tell everyone about you. Melizza communicated with me through email and was my initial contact. She too was great answering my questions. When I was ready to leave, a nice young employee, Mark, was walking by in the lot. He took my picture with my new car!! Thank you, thank you. I wanted to thank Jim before I left, but I missed him. Please share this with him!! Mr. Rizza you have worked hard I’m sure through the years and your dedication is displayed in your outstanding workers that represent your business. Thank you all for helping me the way you did!! You’re the BEST!

Helpful 0

Report | Print

"Sales and Finance department were great . I will..."

- MUSKYBUG Verified Customer

Sales and Finance department were great . I will definitely recommend them to anyone looking for a GMC or Cadillac. All my future GMC / Cadillac purchases will be at the dealer.

Helpful 0

Report | Print

"He was really nice to work with we like his Spirit And if..."

- ilive1952 Verified Customer

He was really nice to work with we like his Spirit And if I run into someone looking for a car I will send them to him

Helpful 0

Report | Print

I can’t say enough good things . We just got a new GMC Sierra and the experience was wonderful . It’s our second car through Rizza and definitely not last . Dave Casio (general sales manager) is wonderful ! Super helpful and the entire process was flawless and quick. SUPER HAPPY CUSTOMERS !! definitely recommend . Mark Hoover was great as well.

Helpful 0

Report | Print

"Hassle free and pleasant people. Solder the one issue..."

- TROMP226 Verified Customer

Hassle free and pleasant people. Solder the one issue that came up a day later. I would work with this dealer again when it comes time to buy again.

Helpful 0

Report | Print

"Very pleased with the the reception and responsiveness I..."

- B.RICK Verified Customer

Very pleased with the the reception and responsiveness I received! Friendly, professional, and I would highly recommend the folks that I talked with. Top notch!

Helpful 0

Report | Print

"Mark was great to work with! Wonderful problem solver..."

- SHEALYNR Verified Customer

Mark was great to work with! Wonderful problem solver when there were some hiccups. The car is great, enjoying the XM! I do wish the staff wore masks more consistently.

Helpful 0

Report | Print