John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 55

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

August 28, 2020

Dealership Rating
Employee Rating

I had trouble with my hatch. It would not open. I drove into your service department and they gave me a rental car. The latch spring was broken. Got new part and was fixed in 2 days. No charge. Get servic More

by AJLAPKA
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 01, 2020

Rizza Cadillac Buick GMC responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 26, 2020

Dealership Rating
Employee Rating

Reception and service team were friendly, respectful, knowledgeable, and accommodating. The mechanics did a great job in a timely fashion. It was all a breeze. More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2020

Dealership Rating
Employee Rating

Fast friendly service. Thanks for washing my car too! Didn't have to wait too long gone for my oil change. Wished coffee would have been provided, but understand that due to the civil it's not possibl More

by SANDREESTELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Rizza Cadillac Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2020

Dealership Rating
Employee Rating

Not everything was fixed, and parts missing, not satisfied at all. I asked and the service rep said u never had one, I’m not happy how this went down, and the loaner was not comparable to my car. More

by Jaymej1515
Recommend Dealer
No

Other Employees Tagged: Steve Barakat

Aug 21, 2020

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. J.C Rocha- Business Development Manager- jrocha@rizza.com

August 12, 2020

Dealership Rating
Employee Rating

I made my appt for service. The work was done promptly and efficiently. I had a question regarding the invoice, but this was corrected promptly to my satisfaction. More

by Patrick Fitzgerald
Recommend Dealer
Yes
Aug 13, 2020

Rizza Cadillac Buick GMC responded

Patrick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 11, 2020

Dealership Rating
Employee Rating

Hi everything was son really quickly for me I dealt with John. Very nice for helpful their knowledgeable. I got to wait in a nice waiting room at Rizza Buick. They've always taken care of me and been very h More

by BonnieJean
Recommend Dealer
Yes

Other Employees Tagged: Marty “Coach” Nowak

Aug 13, 2020

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2020

Dealership Rating
Employee Rating

Rizza dropped my $100,000.00 Cadillac Escalade off their lift. This place sucks, They ruined my beautiful truck. I wish I never Purchased this vehicle from them, should’ve went to a different dealer. More

by apos8404
Recommend Dealer
No

Other Employees Tagged: Dan Choi, Becky Aboswielem , Steve Barakat, Danielle O'Connor

Aug 21, 2020

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2020

Dealership Rating
Employee Rating

John was very pleasant to work with. Service waiting room and dealership environment was very comfortable and relaxing. I was in & out in an hour. More

by Beverly
Recommend Dealer
Yes
Aug 11, 2020

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2020

Dealership Rating
Employee Rating

routine work Employees were helpful and courteous from the first phone call to set up appointment to completion of work The facility was clean and neat and conven More

by MAUREENKEATING1578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2020

Rizza Cadillac Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 24, 2020

Dealership Rating
Employee Rating

Superior service once again!!! It was easy, quick and Superior service once again!!! It was easy, quick and the work was done accurately. Thank you to Jay Bakar for his superior service as one of his More

by Kelly Disera
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr , Jim Allegretti

Jul 28, 2020

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

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