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Tom Wentz
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25 Reviews
25 Reviews
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25 Reviews of Tom Wentz
March 17, 2023
Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also Very nice customer service and pretty knowledgeable also More
by CHE.CHAP74
Verified CustomerOther Employees Tagged: Roy Sommerfeld, Jay Bakr, Nick Richko, John Howard, Becky Aboswielem, Jim Monahan , Danielle O'Connor, Juan Rocha
Helpful 
March 17, 2023
Thank you Becky at Tinley Park Rizza. You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block awa You are very very best!!! Tom is most wonderful manager, helpful, friendly, and good people.!!! I Love to come to this location and just a block away from my house. More
by CAINDALIA7
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan , Danielle O'Connor
March 06, 2023
Good good g o o d g o o d g r e a t More
by KNIGHTLADY00
Other Employees Tagged: Roy Sommerfeld, Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan, Brian James , Mike Lorenzo, Danielle O'Connor, Juan Rocha
February 21, 2023
All I have to say Very good customer service in Sales department also Service department Tom the Manger is the Best!!! department also Service department Tom the Manger is the Best!!! More
by CMBOYD458
Other Employees Tagged: Bert Dutcher, Becky Aboswielem, Jim Monahan
November 28, 2022
Very professional kind neat concerns of your needs not pushy gave car back cleaned pulled up front and no hassle 👍😊 pushy gave car back cleaned pulled up front and no hassle 👍😊 More
by alnizick1
Other Employees Tagged: Joe Volturo, Nick Richko, Bert Dutcher, Becky Aboswielem, Melizza Contreras, Joe Gonzales , Juan Rocha
November 20, 2022
I had my CT6 in for repairs, Tom W. in the service dept was very helpful, and Becky the service writer was also very helpful, both were very professional and explained what was needed t in the service dept was very helpful, and Becky the service writer was also very helpful, both were very professional and explained what was needed to be done and really had my car running like new. Thank you Rizza... More
by JOEGARF10
Other Employees Tagged: Becky Aboswielem , Paul
November 17, 2022
Awful. The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two w The worst experience I've ever had at any dealership. I brought my car in on a Saturday with a leaky tire that was low every week and a half to two weeks but after they allegedly fixed the leak and charged me $50, the tire was half deflated within 24 hours. Fast forward to Monday morning and I'm the first customer in line. I was greeted by Paul Skinner who told me they'd look at the tire again. An hour and a half went by before Paul came into the waiting room and told me the leak that Greg Blatt made worse would cost another $140. He waived the labor but I don't think that I, or any customer, should have to pay for a mistake that YOUR MECHANIC made. Another hour and a half passed before my car was finally ready. Paul directed me to the cashier and I politely asked him if there was anything more he could do for me regarding the bill. I made it clear that your mechanic made my problem worse and that the charge was frivolous but of course, he didn't budge. Instead, he told me he'd spoken with the Service Manager who allegedly told him that all they could do for me was waive the labor costs. Considering I'd missed a half-day of work at that point, I paid this obscene bill and directly contacted the Service Manager who provided me with a refund. While I appreciate the refund, I don't appreciate being hustled. I also don't appreciate being lied to or my time being wasted. You've made it abundantly clear that your employees are untrustworthy. With half a day's pay out the window, I will absolutely not be back. Do NOT bring your car here for service. More
by DPerkins
Other Employees Tagged: Paul Skinner
October 05, 2022
This place has become terrible to deal with. Clearly their mechanics do not do their job. Have had my cars there multiple times in past few months, as soon as i get it out of dealer theres anoth Clearly their mechanics do not do their job. Have had my cars there multiple times in past few months, as soon as i get it out of dealer theres another warning light on or problem. More
by KM
Other Employees Tagged: Becky Aboswielem , Paul-Service
September 09, 2022
My. Experience this time was very good; thanks to Tomas. Rizza Cadillac to me is like doctor who knows your health history. I also most lost that trust d Experience this time was very good; thanks to Tomas. Rizza Cadillac to me is like doctor who knows your health history. I also most lost that trust due to Tony. I don't ever want to see his face again. I can't leave out Becky who was very gracious. More
by Booboo
Other Employees Tagged: Becky Aboswielem
June 05, 2022
I felt totally forgotten about and ignored during this last visit by service department. Contact wasn’t there. Info lacked also feel that 59 dollar discount on a lost day is insufficient which showed the last visit by service department. Contact wasn’t there. Info lacked also feel that 59 dollar discount on a lost day is insufficient which showed the lack of responsibility. Also left a message for a manager who never reached out either. Disappointed More
by Joesanz_6
Other Employees Tagged: Jim Monahan
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