John Howard | Page 62

Service on vehicle. John the service associate was very good. Only suggested work that needed to be done. Setup a ride home so that I didn't have to wait. John the service associate was very good. Only suggested work that needed to be done. Setup a ride home so that I didn't have to wait. More

by BOB.DELONG Verified Customer Verified Customer

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Ii new in this neighborhood, and i like service received by Johnny Howard at Rizza Buick . Will go back to check inventory too. Good night. by Johnny Howard at Rizza Buick . Will go back to check inventory too. Good night. More

by ROSAMCHAPA Verified Customer Verified Customer

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This was my best experience I've ever had.. When servicing a vehicle. John howard was so helpful. He treated me like family. I would definitely come back to him again! John really cared about my sit servicing a vehicle. John howard was so helpful. He treated me like family. I would definitely come back to him again! John really cared about my situation. Thank u so much! I couldn't be happier with the service! More

by BILLKEN5032 Verified Customer Verified Customer

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I’m was Happy my car was fixed but not happy when the svc adv told me my computer had to be Recalibrated not true adv told me my computer had to be Recalibrated not true More

by SMINGO627 Verified Customer Verified Customer

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Additional services suggested are over priced, I learned today that the ac delco cabin filter can be purchased for $15 and the owners manual gives the instructions of how to install it I was quoted $78 to r today that the ac delco cabin filter can be purchased for $15 and the owners manual gives the instructions of how to install it I was quoted $78 to replace it. More than the price of the oil change More

by emullenbruck Verified Customer Verified Customer

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Went in for service (John Howard) meet new at the door and assured me that I would be taken care of promptly and he was right Great service! Thank you and assured me that I would be taken care of promptly and he was right Great service! Thank you More

by Berry Atkins Verified Customer Verified Customer

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excellent when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and clean went it is returned to me. Thank you. More

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I scheduled an appointment for routine service on my escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was washed, but the rear tailgate was filthy. Two days later, I drove the vehicle and discovered that the mechanic did not keep the tire pressures at the psi my wife had requested. After attempting to add more air, I realized that the mechanic had rotated the tires. However, the mechanic did not use the tool to relearn the tpms sensors. I called the dealership and asked to speak with the service writer john...went to voice mail...then called back and asked to speak to the service manager, steve...went to voice mail...i called back again and told the woman i would be there within 15 minutes....i informed their service dept, which was at ghost town at 415pm on a tuesday that i wanted the tmps sensors relearned. She could not find a mechanic and ended up using the tool herself. I explained that I would not be back again...the poor wash, wrong tire pressures and forgetting to reprogram the tpms sensors after the rotation...the woman attempted nothing to try to correct the issues other than to say, I understand....what exactley does Rizza understand? That there is a line of other customers waiting to be screwed over that won't notice the service dept/mechanics blunders? I will never be back. No stars. However, they did manage to change the oil. More

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Excellent service explained everything took very good care of me I’m a long-time customer and that’s the reason everybody from the Porter to the service manager to the service writer are excellent highly care of me I’m a long-time customer and that’s the reason everybody from the Porter to the service manager to the service writer are excellent highly recommend this dealership More

by DUKESBEEF Verified Customer Verified Customer

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Didn’t take as long as I thought it was going to take. Nice and quiet and clean and efficiently operated. I would go back Nice and quiet and clean and efficiently operated. I would go back More

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