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John Howard
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John Howard | Page 62
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
639 Reviews
639 Reviews
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639 Reviews of John Howard
Verified Customer
Helpful 
February 28, 2020
excellent when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and when ever I bring my car in for service everything is completely done. John review the things that was done before I pay my bill. Car is washed and clean went it is returned to me. Thank you. More
by YVONNEDONALD39
February 27, 2020
I scheduled an appointment for routine service on my escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was escalade around 5k miles at Rizza. My wife later brought the vehicle back home and everything appeared fine at first glace. They told my wife it was washed, but the rear tailgate was filthy. Two days later, I drove the vehicle and discovered that the mechanic did not keep the tire pressures at the psi my wife had requested. After attempting to add more air, I realized that the mechanic had rotated the tires. However, the mechanic did not use the tool to relearn the tpms sensors. I called the dealership and asked to speak with the service writer john...went to voice mail...then called back and asked to speak to the service manager, steve...went to voice mail...i called back again and told the woman i would be there within 15 minutes....i informed their service dept, which was at ghost town at 415pm on a tuesday that i wanted the tmps sensors relearned. She could not find a mechanic and ended up using the tool herself. I explained that I would not be back again...the poor wash, wrong tire pressures and forgetting to reprogram the tpms sensors after the rotation...the woman attempted nothing to try to correct the issues other than to say, I understand....what exactley does Rizza understand? That there is a line of other customers waiting to be screwed over that won't notice the service dept/mechanics blunders? I will never be back. No stars. However, they did manage to change the oil. More
by Not happy
Other Employees Tagged: Steve Barakat
February 22, 2020
Excellent service explained everything took very good care of me I’m a long-time customer and that’s the reason everybody from the Porter to the service manager to the service writer are excellent highly care of me I’m a long-time customer and that’s the reason everybody from the Porter to the service manager to the service writer are excellent highly recommend this dealership More
by DUKESBEEF
February 21, 2020
Didn’t take as long as I thought it was going to take. Nice and quiet and clean and efficiently operated. I would go back Nice and quiet and clean and efficiently operated. I would go back More
by ezaxess
Other Employees Tagged: Larry Papp, Bert Dutcher, Becky Aboswielem , Steve Barakat, David Casino, Danielle O'Connor
February 15, 2020
Staff is always so nice and they always make your visit a pleasant experience. Whether it’s buying a car or bringing my car in for service I always have a great experience. Salesman Joe & Mike in Finance are pleasant experience. Whether it’s buying a car or bringing my car in for service I always have a great experience. Salesman Joe & Mike in Finance are top notch. More
by CGUSTAW
Other Employees Tagged: Joe Volturo , Mike Lorenzo
February 06, 2020
John was very personable and patience ! He was very caring on what I needed and I did NOT feel rushed ! Great service and I will be referring others there ASAP ! caring on what I needed and I did NOT feel rushed ! Great service and I will be referring others there ASAP ! More
by ahoward
February 05, 2020
John and Steve were very professional and nice as well, I was given an approximate time to expect the required service to be completed and was very satisfied that Steve made it happen. I am also, thankful fo was given an approximate time to expect the required service to be completed and was very satisfied that Steve made it happen. I am also, thankful for the seniors discount. Thank you! More
by MARIEMCF
Other Employees Tagged: Steve Barakat
January 30, 2020
I was happy to get an appointment so quickly and get a loaner arranged since my car has under 30k miles still. I was slightly disappointed that you weren’t able to help me with finding a replacement tire loaner arranged since my car has under 30k miles still. I was slightly disappointed that you weren’t able to help me with finding a replacement tire but I was glad that you found the issue. More
by veronica_moran
Other Employees Tagged: Becky Aboswielem , Steve Barakat
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