John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 63

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.2
644 Reviews
4.2

644 Reviews

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644 Reviews of John Howard

February 15, 2020

Dealership Rating
Employee Rating

Staff is always so nice and they always make your visit a pleasant experience. Whether it’s buying a car or bringing my car in for service I always have a great experience. Salesman Joe & Mike in Finance are More

by CGUSTAW
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo , Mike Lorenzo

Feb 18, 2020

Rizza Cadillac Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2020

Dealership Rating
Employee Rating

John was very helpful in getting my truck serviced with a tsb and setting me up with a loaner. I will continue to use John and rizza GMC for all my services. More

by Spencer
Recommend Dealer
Yes
Feb 13, 2020

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2020

Dealership Rating
Employee Rating

John was very personable and patience ! He was very caring on what I needed and I did NOT feel rushed ! Great service and I will be referring others there ASAP ! More

by ahoward
Recommend Dealer
Yes
Feb 13, 2020

Rizza Cadillac Buick GMC responded

We appreciate the kind words, Howard. We look forward to seeing you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 05, 2020

Dealership Rating
Employee Rating

John and Steve were very professional and nice as well, I was given an approximate time to expect the required service to be completed and was very satisfied that Steve made it happen. I am also, thankful fo More

by MARIEMCF
Recommend Dealer
Yes

Other Employees Tagged: Steve Barakat

Feb 06, 2020

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're happy to hear that John and Steve were professional and nice during your time with us. They are great assets to the team and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2020

Dealership Rating
Employee Rating

I was happy to get an appointment so quickly and get a loaner arranged since my car has under 30k miles still. I was slightly disappointed that you weren’t able to help me with finding a replacement tire More

by veronica_moran
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Steve Barakat

Jan 30, 2020

Rizza Cadillac Buick GMC responded

Veronica, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2020

Dealership Rating
Employee Rating

This was a great first experience with the service group. John made me feel right at home and the car was handled much quicker than I anticipated. More

by efeyerer
Recommend Dealer
Yes
Jan 30, 2020

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2020

Dealership Rating
Employee Rating

Rizza is one of the BEST. It’s a great feeling coming in and getting great service with a smile. I just love John Howard. :) More

by JACKIE.SMITH4
Recommend Dealer
Yes
Jan 30, 2020

Rizza Cadillac Buick GMC responded

Thank you for this amazing review of your experience with John! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2020

Dealership Rating
Employee Rating

Service department is very efficient and staff is friendly! Would not service my vehicle anywhere else, they had me in and out in no time and even told me about GM rewards where i can earn points for all my ser More

by CKOSTIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem , Steve Barakat, Danielle O'Connor

Jan 30, 2020

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2020

Dealership Rating
Employee Rating

good service time was good, service wasn't that long, everything went well car was clean on the inside, and there was a smile getting your keys when you finsh. More

by RJB60NMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2020

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2020

Dealership Rating
Employee Rating

The experience was good for the most part. The only problem was it was unclear on how the system works for pulling up. I was told to go to the Cadillac building for the oil change when it was really th More

by Encoreman2400
Recommend Dealer
Yes
Jan 28, 2020

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. J.C Rocha- Business Development Manager- jrocha@rizza.com

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