John Howard | Page 63

Service department is very efficient and staff is friendly! Would not service my vehicle anywhere else, they had me in and out in no time and even told me about GM rewards where i can earn points for all my ser Would not service my vehicle anywhere else, they had me in and out in no time and even told me about GM rewards where i can earn points for all my services! More

by CKOSTIAL Verified Customer Verified Customer

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Rizza is one of the BEST. It’s a great feeling coming in and getting great service with a smile. I just love John Howard. :) and getting great service with a smile. I just love John Howard. :) More

by JACKIE.SMITH4 Verified Customer Verified Customer

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This was a great first experience with the service group. John made me feel right at home and the car was handled much quicker than I anticipated. John made me feel right at home and the car was handled much quicker than I anticipated. More

by efeyerer Verified Customer Verified Customer

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good service time was good, service wasn't that long, everything went well car was clean on the inside, and there was a smile getting your keys when you finsh. time was good, service wasn't that long, everything went well car was clean on the inside, and there was a smile getting your keys when you finsh. More

by RJB60NMB Verified Customer Verified Customer

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Very Good I have always had very good customer service with Rizza Cadillac and the service department. They are professional and friendly, listened to our needs I have always had very good customer service with Rizza Cadillac and the service department. They are professional and friendly, listened to our needs and concerns, and always worked well with us from the purchase on thru service. I would definitely recommend Rizza to anyone who is looking for a new car. More

by Donna Verified Customer Verified Customer

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The experience was good for the most part. The only problem was it was unclear on how the system works for pulling up. I was told to go to the Cadillac building for the oil change when it was really th problem was it was unclear on how the system works for pulling up. I was told to go to the Cadillac building for the oil change when it was really the Buick side. There were some service attendants coming up to help people but no one came to me. I didn’t want to leave my car outside with the keys in it with the fear someone could steal it. The garage there is so small so it fills with cars within seconds. There needs to be a better system with that. Besides that, the guy at the desk, John, was awesome to work with. Very friendly and knowledge. That made up for the confusion with figuring out where to pull my car at. More

by Encoreman2400 Verified Customer Verified Customer

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Friendly Service was performed in a friendly and timely manner. Everything was explained clearly and performed as agreed. I will definitely use this dealership Service was performed in a friendly and timely manner. Everything was explained clearly and performed as agreed. I will definitely use this dealership again when needed. More

by NORBERTPTYRUS Verified Customer Verified Customer

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Wonderful service! Rizza Service Department is wonderful. They are professional, cordial, friendly. They always take good care of us and I wouldn't trust servicing ou Rizza Service Department is wonderful. They are professional, cordial, friendly. They always take good care of us and I wouldn't trust servicing our car anywhere else. John Howard is a lovely man. More

by GEOJANZACK Verified Customer Verified Customer

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John Howard (Service) always takes good care of me when I bring in my 2017 Encore Sport Touring. I love the service car that will take you to a nearby mall or restaurant. The wash at the end of service is an bring in my 2017 Encore Sport Touring. I love the service car that will take you to a nearby mall or restaurant. The wash at the end of service is an added bonus! Everyone there is always so friendly! More

by L.SAMPSON Verified Customer Verified Customer

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Great service, John is very knowledgeable and very personable. Answered my questions and explained what was done to my car. Waiting room clean and coffee was hot. personable. Answered my questions and explained what was done to my car. Waiting room clean and coffee was hot. More

by rkriz Verified Customer Verified Customer

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