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John Howard
John Howard at Rizza Cadillac Buick GMC

John Howard | Page 8

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.3
645 Reviews
4.3

645 Reviews

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645 Reviews of John Howard

March 31, 2023

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Employee Rating

The service writers are very knowledgeable and I believe trustworthy and honest. This service center is the best place to take your Buick. More

by eandbwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Monahan

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Apr 03, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2023

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Employee Rating

I’ve been coming to this dealer since 2004 and John Howard always take great care and time love John I hope he never retire thanks. More

by Sylvia
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Recommend Dealer
Yes
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Mar 29, 2023

Rizza Cadillac Buick GMC responded

Hi Sylvia and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2023

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John was very informative and very knowledgeable. This was my first visit and he made sure we were comfortable and knew what waiting options we had. The service was quick and the car wash was actuall More

by johnmartin1217
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2023

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Car wash was very nice and I was out in under two hours I don’t think that can be beat More

by Toro
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Mar 27, 2023

Rizza Cadillac Buick GMC responded

Toro, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 24, 2023

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Service people are courteous and knowledgeable. They always let you know what’s needed and the time it will take. Always had my questions answered and the car taken well care of. Great job all arou More

by cheryl.pinotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Mar 27, 2023

Rizza Cadillac Buick GMC responded

Cheryl, thank you for sharing this great feedback with us. I feel our service department is what makes Rizza Cadillac Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2023

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John Howard is always a great pleasure to work with. For the past 5 years I've had the pleasure of his attention He is an absolutely fantastic customer service rep!! More

by MAVILA2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

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Mar 24, 2023

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2023

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John was great. Very friendly & knowledgeable. He had my vehicle serviced quickly & efficiently. Overall a great experience More

by Jakepascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 23, 2023

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Professional and timely service. Service technician was knowledgeable and very helpful. Vehicle was returned on time as scheduled. More

by JGSORE8313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2023

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

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Employee Rating

DEALER. .WAS VERY GOOD IN TAKING CARE OF MY TRUCK TUNE UP WAS CONCERNED ABOUT MY TIME.. THANKS More

by JFHATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, Becky Aboswielem, Jim Monahan , Mike Lorenzo, Danielle O'Connor

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Mar 22, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 20, 2023

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Employee Rating

They gave me excellent service and they were very helpfull. They had a nice clean show room More

by Jpioth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2023

Rizza Cadillac Buick GMC responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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