John Iseler
John Iseler at BMW of Toledo

John Iseler | Page 15

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BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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not yet
rated
230 Reviews

John has worked at Yark Automotive since 2002. He has a daughter and two dogs. Outside of work, John spends time hiking in Tennessee and enjoys golfing. One thing he cannot live without is music. His favorite place to be is outdoors during the summer months. The weirdest job he has ever had is picking rocks in the fields of his dad's farm. John's favorite car is a BMW M4.

Dealership Experience

23 yrs, 8 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

not yet
rated

230 Reviews

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230 Reviews of John Iseler

July 24, 2020

Dealership Rating
Employee Rating

Went out of their way to get my service completely done and replace 2 tires that were damaged. They also arranged for a loaner car. More

by T.bennett.74
Recommend Dealer
Yes
Jul 27, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 24, 2020

Dealership Rating
Employee Rating

Courteous accommodating pleasant timely—both at drop off and pick up—worked me in so that I could have my car back before I left town. More

by jzouhary
Recommend Dealer
Yes

Other Employees Tagged: Jim in Service

Jul 27, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 23, 2020

Dealership Rating
Employee Rating

Anything to do with BMW is a zero. Selling inferior product with known deficiencies & not standing behind product. To add insult to injury I was charged for the time spent to determine that the car eng More

by Jeff
Recommend Dealer
No
Jul 27, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your concerns to proper management for more information. We always appreciate feedback of any sort, and apologize you were not satisfied with your experience. We have looked into your concerns, and we wanted to clarify a few things for you. The original Manufacturers warranty expires at 4yrs or 50,000 miles, which means the 2013 with 60+k would, unfortunately, be expired. It is the same case with all the manufacturers, and the consumer either has to purchase an additional warranty or assume the risk of repairs after that point. In order to properly diagnose an issue for a customer it requires a technicians time and supplies, which is why there has to be a charge even if the required repairs are declined. Even though BMW was not obligated to do anything based upon the warranty being expired, they did offer a credit over and above any other incentives towards the purchase of another new or CPO BMW, which is definitely not always the case. We know it isn’t a situation that yourself, BMW, or BMW of Toledo want to be in, but we are here to do what we can to make the best of it. If you would like to revisit the credit option with us, we would be more than happy to help!

July 22, 2020

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Employee Rating

We have driven BMW’s since 1998 and have never been disappointed with the sales or service departments. They do an excellent job! We also enjoy driving our BMW when we want to be comfortable on a long More

by NOELHEISLER
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller , Kyle Kissling

Jul 27, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 22, 2020

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Employee Rating

Great service, timely and affordable. I have been dealing with this dealership many years and very happy. Wouldn’t go anywhere else. Very good people. More

by KRISTI.BRYANT
Recommend Dealer
Yes

Other Employees Tagged: Steve Messinger , Dave Emerine, Denise Kaminski

Jul 27, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 21, 2020

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Employee Rating

I’ve worked with Kyle and John there now for a number of years. They are very professional and as helpful as any service company I have ever worked with. Highly recommended. More

by MIKE_HUSS
Recommend Dealer
Yes

Other Employees Tagged: Kyle Kissling

Jul 27, 2020

BMW of Toledo responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

July 21, 2020

Dealership Rating
Employee Rating

Very pleasant and painless experience. I received a call to advise of progress and discuss an issue regarding alignment. Willy was very personable and efficient in the pick up and drop off of my Z4, aka the More

by Ann e v
Recommend Dealer
Yes

Other Employees Tagged: Willy

Jul 21, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 17, 2020

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Employee Rating

Very professional and responsive. Highly recommend this dealership. They go the extra mile to make sure everything is fixed correctly and as soon as possible. More

by GVCASSAR
Recommend Dealer
Yes

Other Employees Tagged: Keith Wallace , Dave Emerine, Kyle Kissling

Jul 20, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 17, 2020

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Employee Rating

The pick up/drop off service for an oil change for my BMW X4 was excellent. The loaner car was really nice and a good way to promote the new BMW. Thank you! More

by LAURA.OEHLERS
Recommend Dealer
Yes
Jul 20, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 17, 2020

Dealership Rating
Employee Rating

Kudos to John Iseler... Thank you for always giving Kudos to John Iseler... Thank you for always giving Great Customer Service !! As I appreciate the video from the tech I still like the personal int More

by BLUEBOTTLEBBQ
Recommend Dealer
Yes
Jul 20, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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