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John Ivey
John Ivey | Page 2
Assistant Service Leader
Beaver Chevrolet
3494 Phillips Hwy
Jacksonville, FL 32207
94 Reviews
94 Reviews
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94 Reviews of John Ivey
Verified Customer
June 08, 2026
It took 3 calls to the service department, leaving a voice mail each time, to set up the appointment. Then drop off took 15 minutes with no contact from staff before I walked up to an employee for them voice mail each time, to set up the appointment. Then drop off took 15 minutes with no contact from staff before I walked up to an employee for them to take my keys and get the work done. I told John that I would be leaving immediately. 4 hours later I had not received any update regarding the vehicle so I called and was sent to voice mail (I did not leave a voicemail). 30 minutes later I called again this time I did leave a voice mail. Finally one hour after my voicemail I called again and the woman who picked up the phone physically walked over to John to get my answer. That answer being that the vehicle was ready 5 hours ago. I will not return. More
by dbryan
May 17, 2026
John was great! He was able to figure out what was going on with my truck and the tech was able to fix it! John has great customer service could not recommend him en He was able to figure out what was going on with my truck and the tech was able to fix it! John has great customer service could not recommend him enough! More
by jandres60228
Other Employees Tagged: JOSEPH ORTIZ
May 16, 2026
Was able to get my tire fixed, oil changed, a couple of computer recalls fixed, and a new key fob done in about 2 hours. All without an appointment. Great job. Thanks computer recalls fixed, and a new key fob done in about 2 hours. All without an appointment. Great job. Thanks More
by howard.pilgrim
April 15, 2026
We paid for a trifold bed cover for our new truck that was purchased April 2nd, however the service personnel installed the wrong bed cover. We had it removed and waiting for the correct cover to come i was purchased April 2nd, however the service personnel installed the wrong bed cover. We had it removed and waiting for the correct cover to come in. However Mr. John performance was exceptional. More
by joe.l.bradley
April 15, 2026
Haley and John were genuinely helpful in getting my car back on the road. This dealership truly has some of the best people in town—trustworthy, respectful, and friendly from start to finish. If you’re back on the road. This dealership truly has some of the best people in town—trustworthy, respectful, and friendly from start to finish. If you’re looking for great service and people who actually care, give them a chance. You won’t be disappointed. More
by adchik0723
Other Employees Tagged: Haley
April 07, 2026
Thanks john for letting me waste 1000$ on a service i didn’t really need. Told him on the phone my transmission fluid % was low and he recommended me the 2 quart top-off. Which in context to the average didn’t really need. Told him on the phone my transmission fluid % was low and he recommended me the 2 quart top-off. Which in context to the average person sounds like a slight life expectancy increase of my transmission fluid. This didn’t increase the life expectancy of my transmission fluid and my dash still shows the same amount of % which when explained, they said they remove two quartz of fluid when they fix the transmission filter and added two quartz back. There was absolutely no point of doing this “small” service when i’ll need to go back to the dealership for the big service in the same amount of time as if i never got this service done. Never written a bad review in my life since I usually give people the benefit of the doubt, but this was ridiculous. I really hope your dealership records calls so you can see why I'm so bitter about this situation. More
by KevinTally
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