John Kaiser
John Kaiser at Larson Ford

John Kaiser

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
69 Reviews
5.0

69 Reviews

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69 Reviews of John Kaiser

November 03, 2025

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I’m extremely happy with the mechanics experience to flush and replace all necessary parts when my diesel truck was filled with regular gasoline. Not knowing I drove the truck 7 miles. I am very fortuna More

by mark
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris, Paul & Mike

Nov 04, 2025

Larson Ford responded

Mark, we're really glad to hear everything got taken care of! We appreciate your business and hope to see you again at Larson Ford.

October 31, 2025

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Great service, John and the whole service department was a pleasure to work with, will definitely go back . More

by frankcotton9419
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer

Nov 03, 2025

Larson Ford responded

Thank you for sharing your feedback about John and the team! We look forward to serving you again in the future at Larson Ford.

October 27, 2025

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I bought my Ford fusion at Larson Ford 2018. I service my car only at Larson Ford, Larson has the best service department. Oct 22/25 scheduled appointment with Mitch at Larson Ford.. Mitch too More

by John
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer , Rob Larson, Mitch.

Oct 27, 2025

Larson Ford responded

John, thank you for making Larson Ford your go-to dealer since 2018. We're grateful for your awesome feedback about Mitch and our service team. We look forward to delivering five-star care every visit!

Oct 27, 2025

John responded

Larson Ford - thank you, will see you on my next service for new tires. Soon.,.

August 13, 2025

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The workers in the service department took care of the problems with my car. This was my second visit with different items for repairs and both visits I was treated well Keep up the good work. Thanks More

by Litebulb70
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2025

Larson Ford responded

Thank you for sharing your experience! We’re pleased to hear our team took great care of you and your car. We appreciate your business and hope to see you again at Larson Ford!

August 06, 2025

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This is an update to a previous review. Had a recall update performed. Next day a check engine light appeared. I immediately called Chris from service. He calmed me down and got me an appoi More

by Alb123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Aug 06, 2025

Larson Ford responded

Thank you for sharing this wonderful review! We’re happy to hear Chris and our team provided such a reassuring and efficient experience. We’re here for you anytime at Larson Ford, and we look forward to serving you again in the future! Safe travels ahead!

August 03, 2025

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Great service,. I'm very confident the job ,big or small is always handled professionally and in a timely manner. More

by trach10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Pirk

Aug 06, 2025

Larson Ford responded

We're so pleased you always have a professional and prompt experience with our team! We truly appreciate your confidence in us. Thank you from all of us at Larson Ford!

July 13, 2025

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Fixed the problem in 2 days. Seems to be working as normal. Thank you John. More

by Russso
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Recommend Dealer
Yes
Jul 14, 2025

Larson Ford responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - John and the Larson Ford Team

July 03, 2025

Dealership Rating
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I’ve had my 2004 mercury marquee serviced by Larson Ford for over 10 years. Their service has been outstanding. They analyzed any problems that I experienced and corrected them. I never felt that they overc More

by tony.lusnia
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Recommend Dealer
Yes

Other Employees Tagged: Mitch

Jul 03, 2025

Larson Ford responded

Tony, thank you for your loyal business over the years! We are thrilled that the Larson Ford team continues to provide outstanding service, and we look forward to working with you for miles to come.

April 30, 2025

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Work done in timely manner. ...people in service center very professional in would recommend this dealership More

by Raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Apr 30, 2025

Larson Ford responded

Thank you for recommending Larson Ford! We're glad to hear that our service center team was professional and efficient. We appreciate your feedback and look forward to serving you again in the future!

April 05, 2025

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Employee Rating

The service experience at Larson Ford is exceptional. Service is completed in timeframe was promised. Always very well done. The entire crew there are always friendly and eager to please the client. More

by mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 07, 2025

Larson Ford responded

Mike, we're delighted to hear that you had an exceptional service experience with our team at Larson Ford. Thank you for the kind words and support!

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