John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 13

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
217 Reviews
4.7

217 Reviews

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217 Reviews of John Kirchenbauer

January 16, 2022

Dealership Rating
Employee Rating

The service department has been doing both of my Cadillacs that I own and have done a wonderful job I will refer them to other customers More

by deniseholloway21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Jan 18, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 09, 2022

Dealership Rating
Employee Rating

I really appreciate the help and the way everyone treats me and my family best experience buying my wife’s new car More

by Kirkmanjoe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Jan 09, 2022

Ken Ganley Ford Norton responded

Kirk, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your wife had a positive experience working with our team.

January 08, 2022

Dealership Rating
Employee Rating

Fast and accurate service, Dealership and Service department were punctual and provided updates regarding the repairs More

by wyattkahley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Jan 08, 2022

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford!

January 06, 2022

Dealership Rating
Employee Rating

Everything was excellent and they even washed my car, for me and put air in my tires. Thank you so much. More

by ru4rainman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Scott Spath , Jennifer Fincham, Adam Magyarics, Sean Pangburn, Ken Steel

Jan 05, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2021

Dealership Rating
Employee Rating

Super nice crew and will comeback for service again.The technician done an excellent job. More

by abamer67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Dec 22, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 14, 2021

Dealership Rating
Employee Rating

I am a repeat customer at Ganley. The level of professionalism displayed there is awesome! I am very happy to have such a great dealership close to home. Thanks Ganley Ford! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Dec 14, 2021

Ken Ganley Ford Norton responded

Rob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2021

Dealership Rating
Employee Rating

I really was surprised how i was treated with my visit, the people.was very nice answer all my questions and willing the services was the best i can tell when i drive my explorer that it runs great. Thank More

by jessiegooden444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Spath and Kirchenbauer seems very nice and paligh thank u guys

Dec 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Jessie, and for taking the time to leave us this wonderful feedback!

November 11, 2021

Dealership Rating
Employee Rating

Really great service and a lot of help.Would recommend this dealer.Fast and complete service. More

by Josemolli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Nov 11, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 11, 2021

Dealership Rating
Employee Rating

Had to have my car repaired. Drew in service was professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them fo More

by chrismikes91298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Nov 11, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2021

Dealership Rating
Employee Rating

One of the best services groups I have ever used. Absolutely amazing group of people, from front to back. I drive out of my way past several other Ford dealerships to get my service here. Don't know More

by Andrew Shriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath

Nov 05, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review, Andrew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

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