John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 12

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
217 Reviews
4.7

217 Reviews

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217 Reviews of John Kirchenbauer

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 04, 2022

Dealership Rating
Employee Rating

I drove 45min out of the way from my house as these are the only folks I trust with my baby. Excellent service. More

by Art Thritus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Apr 05, 2022

Ken Ganley Ford Norton responded

Art, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

March 30, 2022

Dealership Rating
Employee Rating

Always have received great, honest service at fair prices from Ken Ganley Ford. They only place I take this vehicle for service. More

by Rhobes P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya

Mar 31, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

March 23, 2022

Dealership Rating
Employee Rating

My favorite dealership. Friendly staff. Very clean. Great place to get a vehicle. I recommend highly More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Aaron Forsythe

Mar 23, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback!

March 22, 2022

Dealership Rating
Employee Rating

Friendly, professional and prompt service department. I have been taking my vehicles here for years and will continue to do so. More

by wr250f_15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Mark Iglehart

Mar 22, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2022

Dealership Rating
Employee Rating

Scott in service Mark in parts John the service manager all 3 of them are fantastic people I've known Mark and John from. Spitzer wen they left I followed cause they go above a d beyond More

by Mignanomignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Mark works in the back

Mar 18, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John, Scott, and Mark here at Ken Ganley Ford. We appreciate your business and hope to see you again soon!

March 14, 2022

Dealership Rating
Employee Rating

Fabulous, wonderful, always helpful. Have gotten all our vehicles from them for many many years. Now our kids buy from Ganley!! More

by NIKADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

March 10, 2022

Dealership Rating
Employee Rating

Ganley always accepts my car without an appointment. It’s a great place because I’m in the road all the time More

by Bernie.paridon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bernie, and for taking the time to leave us this wonderful feedback!

March 10, 2022

Dealership Rating
Employee Rating

Excellent service! the Mechanics and service advisors went above and beyond in getting me in and out in record time! More

by Djnbastock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, All Mechanics working on 3/9/2022!

Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2022

Dealership Rating
Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Jan 26, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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