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John Kirchenbauer

Overview Reviews (214) Inventory (178)

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John Kirchenbauer

John Kirchenbauer | Page 12

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7

214 Reviews

Overview Reviews (214) Inventory (178)

4.7

214 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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214 Reviews of John Kirchenbauer

March 23, 2022

Dealership Rating

Employee Rating

My favorite dealership. Friendly staff. Very clean. Great place to get a vehicle. I recommend highly Friendly staff. Very clean. Great place to get a vehicle. I recommend highly More

by Matt

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Aaron Forsythe

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Mar 23, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Matt, and for taking the time to leave us this wonderful feedback!

March 22, 2022

Dealership Rating

Employee Rating

Friendly, professional and prompt service department. I have been taking my vehicles here for years and will continue to do so. I have been taking my vehicles here for years and will continue to do so. More

by wr250f_15

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, Mark Iglehart

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Mar 22, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2022

Dealership Rating

Employee Rating

Scott in service Mark in parts John the service manager all 3 of them are fantastic people I've known Mark and John from. Spitzer wen they left I followed cause they go above a d beyond all 3 of them are fantastic people I've known Mark and John from. Spitzer wen they left I followed cause they go above a d beyond More

by Mignanomignano

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Spath , Mark works in the back

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Mar 18, 2022 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John, Scott, and Mark here at Ken Ganley Ford. We appreciate your business and hope to see you again soon!

March 14, 2022

Dealership Rating

Employee Rating

Fabulous, wonderful, always helpful. Have gotten all our vehicles from them for many many years. Now our kids buy from Ganley!! Have gotten all our vehicles from them for many many years. Now our kids buy from Ganley!! More

by NIKADE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 15, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

March 10, 2022

Dealership Rating

Employee Rating

Ganley always accepts my car without an appointment. It’s a great place because I’m in the road all the time It’s a great place because I’m in the road all the time More

by Bernie.paridon

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Mar 11, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bernie, and for taking the time to leave us this wonderful feedback!

March 10, 2022

Dealership Rating

Employee Rating

Excellent service! the Mechanics and service advisors went above and beyond in getting me in and out in record time! the Mechanics and service advisors went above and beyond in getting me in and out in record time! More

by Djnbastock

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman, All Mechanics working on 3/9/2022!

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Mar 11, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2022

Dealership Rating

Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional in person was freindly and professional More

by tberg444

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 26, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2022

Dealership Rating

Employee Rating

The service department has been doing both of my Cadillacs that I own and have done a wonderful job I will refer them to other customers Cadillacs that I own and have done a wonderful job I will refer them to other customers More

by deniseholloway21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 18, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 09, 2022

Dealership Rating

Employee Rating

I really appreciate the help and the way everyone treats me and my family best experience buying my wife’s new car me and my family best experience buying my wife’s new car More

by Kirkmanjoe15

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

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Jan 09, 2022 -

Ken Ganley Ford Norton responded

Kirk, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your wife had a positive experience working with our team.

January 08, 2022

Dealership Rating

Employee Rating

Fast and accurate service, Dealership and Service department were punctual and provided updates regarding the repairs department were punctual and provided updates regarding the repairs More

by wyattkahley

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Fulton Benya, Scott Spath , Drew Erdman

Report | Print

Jan 08, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford!

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