John Kluber

Had a great experience with Victor, however, I feel like Tania in Finance was deceptive. After telling her "no" several times to adding a warranty package, my husband left the room for a few minutes to empt Tania in Finance was deceptive. After telling her "no" several times to adding a warranty package, my husband left the room for a few minutes to empty out the car we were trading in. While he was gone, Tania told me that she would be able to get me the warranty package for free. I questioned her, but was assured that the warranty was free. After getting home and reviewing my contract, Tania charged me $1750 for the "free" coverage. I feel like Tania took advantage of me the moment she had me alone in the room with her. I returned back to the dealership days later to get this refunded, and dealt with Jordan at that time. Jordan listened to the issue, and was helpful in directing me how to cancel the warranty. Other than the deceptive financing practiced by Tania, I had a great experience at this dealership. More

by EMILYTERESANELSON Verified Customer Verified Customer

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Peyton was my sales person. Extremely knowledgeable and personable. Excellent salesperson! I will only go back to Crest Cadillac when it's time to get a new car Extremely knowledgeable and personable. Excellent salesperson! I will only go back to Crest Cadillac when it's time to get a new car More

by mdtharp49 Verified Customer Verified Customer

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Great service and great deals! I would highly recommend Crest Cadillac to my family and friends. I would highly recommend Crest Cadillac to my family and friends. More

by denisethomasduplessis504 Verified Customer Verified Customer

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From the moment I walked in, the team made the process easy and stress-free. They listened to what I wanted, kept everything transparent, and didn’t pressure me into anything. The test drive was relaxed, easy and stress-free. They listened to what I wanted, kept everything transparent, and didn’t pressure me into anything. The test drive was relaxed, financing was clearly explained, and my vehicle was spotless and ready to go at delivery. I left feeling confident, excited, and genuinely taken care of. More

by JRILEY_4 Verified Customer Verified Customer

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Great service. Great knowledge. I wasn't wild about all of the additions they tried to add and how long it took for what should have been pretty simple. Great knowledge. I wasn't wild about all of the additions they tried to add and how long it took for what should have been pretty simple. More

by DA.PRYDE Verified Customer Verified Customer

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Jay did an outstanding job helping us purchase our dream car! He went the extra mile in making sure that the entire process went smoothly. We drove in from out of town. He had the vehicle detailed with a b car! He went the extra mile in making sure that the entire process went smoothly. We drove in from out of town. He had the vehicle detailed with a bow on the hood. Jay was very professional and made sure to answer all our questions. He even followed up with us that evening to make sure that we made it home safely and followed up the following day with any questions that we might have had. More

by dkmorehouse Verified Customer Verified Customer

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Very good experience from start to finish! Everything went smoothly, and we were treated well by everyone who helped us. Everything went smoothly, and we were treated well by everyone who helped us. More

by jwsavell Verified Customer Verified Customer

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Bernard helped me get a new leased XT5. He was delightful to deal with and very helpful. He was delightful to deal with and very helpful. More

by MAYFIELDS5 Verified Customer Verified Customer

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Keilyn Michealis was my sales executive and she made the buying experience a pleasure, delivering phenomenal customer service. This the 3rd automobile I've purchased at Crest because of Keilyn. buying experience a pleasure, delivering phenomenal customer service. This the 3rd automobile I've purchased at Crest because of Keilyn. More

by KYLE50 Verified Customer Verified Customer

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I was very happy with the service. The service advisor was very helpfull. The service to my car was perfect The service advisor was very helpfull. The service to my car was perfect More

by ARALMANZA01 Verified Customer Verified Customer

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