John Ladouceur | Page 2

Glendale Acura crew always goes above & beyond the call of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. of duty. Quick, fast & friendly service. This is my 5th car from this dealership with more to come. Keep up the good work everyone. More

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I always receive friendly, courteous, and attentive service from the team at Acura of Glendale . They are flexible and accommodating, and I always get top quality repair!!!! service from the team at Acura of Glendale . They are flexible and accommodating, and I always get top quality repair!!!! More

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Service Dept is Fantastic John, the manager, is very helpful and kind. Brad, the service writer for this review, was very helpful in making a repair happen quickly and efficien John, the manager, is very helpful and kind. Brad, the service writer for this review, was very helpful in making a repair happen quickly and efficiently. A very nice group to work with! More

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Best Acura Dealership in the area!!!Great customer Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely rec Best Acura Dealership in the area!!!Great customer service!!! Friendly and knowledgeable stuff!!! Professional and experienced!!! Will definitely recommend this place to My all friends and family.Thank you very much!!! More

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Great Dealership and Great Service! This review is for Karine and Alton from the Sales department, along with John and Tony from the service department. I recently purchase an RDX fro This review is for Karine and Alton from the Sales department, along with John and Tony from the service department. I recently purchase an RDX from their dealership and absolutely loved how they answered all of my questions and worked with me to find the best deal for the model I wanted. Every since my purchase, I have called a few times to ask questions, setup service appointments, and so on. Both the sales and service department not only response back almost immediately, but they actually make sure to explain everything in detail and help me more than I would have expected. Overall, the car I got is amazing, the customer service and reliability from this location is great and I appreciate the professionalism from everyone I have worked with so far. More

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TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More

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Friendly, welcoming, informative, professional service team. Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, support Buying or leasing a car can be a very stressful and intimidating experience but not with Acura of Glendale. Everyone is friendly, responsive, supportive and very informative about the auto(s) you are interested in for possible purchase. Not everyone knows everything there is to know about automobiles and it can be a bit intimidating when you are considering such a large expense. Karine, Alton and Artur actually made it easy, comfortable and as close to stress free as possible. What a pleasant experience can be had with this group at Acura of Glendale. John and Tony in service are the absolute best support service team I have ever dealt with and am forever grateful for their professionalism and car tips. Thank you so much for everything! More

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SERVICE MANAGER JOHN IS DOING A GREAT JOB. Brought a new RDX IN February, 2015, battery was dead on October 14, 2018. Asked the AAA service and replaced the battery. Called RDX in Glendale, Brought a new RDX IN February, 2015, battery was dead on October 14, 2018. Asked the AAA service and replaced the battery. Called RDX in Glendale, Sent a copy of AAA invoice, John is very responsible to follow up the issue, take all efforts to help me, even how to get my radio back. Really appreciated. Rong More

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Very professional and efficient I purchased my vehicle at the end of my lease, and it was handled very efficiently while being certified. I highly recommend this dealership and will I purchased my vehicle at the end of my lease, and it was handled very efficiently while being certified. I highly recommend this dealership and will continue to service my cars at this location. More

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Spent more than the original estimate and I’m grateful. I went to the Acura dealership to get an oil change and was given an estimate of $79 I believe. Walked up to get my usual doughnut and drink and got I went to the Acura dealership to get an oil change and was given an estimate of $79 I believe. Walked up to get my usual doughnut and drink and got a call from Tony telling me that they had checked my brakes and I needed brakes in the back. That they had noted on my record that I needed a flush of both brakes and transmission systems. I asked him two things, how much more would it cost and how long would it take. When he said it would only take another hour, maybe less, I said please go ahead and do it. My bill was over $500. And I was grateful. Because I know that Tony watches my car carefully, no matter why I bring the car to Acura. That means I’m driving as safely as possible. I am always grateful for his care. I can’t say I was happy to have a larger bill but j was definitely grateful. It is this kind of attention to the needs of my car that keep me coming back to Acura. They’re the best. More

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