John Lafabregue | Page 20

John Lafabregue was incredibly helpful! I had been planning to get a newer car for months, but ended up having to earlier than I had wanted in an emergency situation. I was pretty frantic a I had been planning to get a newer car for months, but ended up having to earlier than I had wanted in an emergency situation. I was pretty frantic and could only communicate through email. John Lafabregue set things up, and with the help of Steve Martinez I was able to arrive a few hours later, and take care of everything in only a couple of hours and drive out in a new car. Thank you! More

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Extraordinary Customer Service Keep up the great customer service, and I'll purchase my 4th Toyota from you in the future. John Lafabregue listened and found exactly what I request Keep up the great customer service, and I'll purchase my 4th Toyota from you in the future. John Lafabregue listened and found exactly what I requested thereby saving me time while providing a hassle free experience. We only looked at the one car we requested and purchased it on the spot. Some history... I purchased my 1st Toyota (Camry) from this dealership in 2006 near close of business. There were some spots on the car and was told they'd take care of it on the first service visit. Upon returning several weeks later and relating this to service personnel, they asked for it in writing and asked aloud "who's going to pay for this." Starting to get steamed, I was taken to a "suit & tie" manager where the problem was explained by the service writer while asking "who's going to pay" again. I was just about to lose my cool when the suit said "we'll worry about that later. Right now we're going to do whatever it takes to satisfy this customer. Now go fix it". That incident has made me a return buyer and advocate for this dealership...the true meaning of customer service on display! More

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Pleasant Car Buying Experience John Lafabregue helped us buy this second Camry XLE at Fred Anderson. He got us the vehicle in color my wife wanted. We bought our first Camry in 2010 John Lafabregue helped us buy this second Camry XLE at Fred Anderson. He got us the vehicle in color my wife wanted. We bought our first Camry in 2010. John and his team at dealership were all nice people to deal with. We had a pleasant experience. More

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Great car buying experience!! John was great to work with and made buying a car easy and without the stress. Told him which one I wanted to see and he didn't try to sell me someth John was great to work with and made buying a car easy and without the stress. Told him which one I wanted to see and he didn't try to sell me something I didn't want. More

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Best experience buying my new Highlander Limited John Lafabregue went above and beyond to help me to get a great deal within my budget. This was my 3rd purchase from John because I knew I could cou John Lafabregue went above and beyond to help me to get a great deal within my budget. This was my 3rd purchase from John because I knew I could count on him to listen and take care of my needs and give me great deal on my new 2017 Highlander Limited. We were able to take care of most details and dealings over the phone or email to make the actual purchase as short and painless as possible. I've always experienced nothing but the best from John.Thank you!!! More

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Outstanding customer service from John Lafabregue John Lafabregue went above and beyond taking care of me and my wife and getting the car we wanted. This was my 3rd purchase from John because I knew John Lafabregue went above and beyond taking care of me and my wife and getting the car we wanted. This was my 3rd purchase from John because I knew I could count on him to listen and take care of my needs and give me great deal on my new 2017 Camry Hybrid XLE. A big thanks also to Junior Hayes for a job well done when he stepped in to assist John when he was out of the office, We needed to come back during daylight hours and look at different color choices. Junior took care us by making sure we were able to look at and test drive several vehicles Also Steve Martinez in Finance provided excellent customer service and ensured that all of our questions were answered. He was very personable and professional while we finalizing the deal. I've always experienced nothing but the best from John and the entire service team at Fred Anderson. I will continue to recommend Fred Anderson Toyota to all my friends. More

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Second new Toyota purchased from Frd Anderdon Toyota Returned to John Lafabregue at Fred Anderson Toyota for our second Toyota purchase in the past 4 years from this dealership. Working with John on the Returned to John Lafabregue at Fred Anderson Toyota for our second Toyota purchase in the past 4 years from this dealership. Working with John on the purchase price and the Fred Anderson Family Plan for service are the main ressons that we returned. More

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2017 4Runner This is the second time I have worked with John Lafabregue. Just like the first time I bought a vehicle from John, he was professional, considerate, This is the second time I have worked with John Lafabregue. Just like the first time I bought a vehicle from John, he was professional, considerate, efficient, fair, and friendly. More

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Camry/Tacoma Decision I came to John Lafabregue with a tough situation. I was upside down on a lease and had to decide which was the best vehicle to mitigate the Impact of I came to John Lafabregue with a tough situation. I was upside down on a lease and had to decide which was the best vehicle to mitigate the Impact of going over my lease mileage. John showed tremendous understanding of my objective, knowledge of vehicles, and patience as I flip flopped for a few weeks, trying to decide between a truck and a car and features that would give me the best value without compromising enjoyment and performance. More

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Excellent Experience From the first phone call from John, I knew he was the man to help me and I was right! John understood all my needs and concerns. He was flexible with From the first phone call from John, I knew he was the man to help me and I was right! John understood all my needs and concerns. He was flexible with my work schedule and was available anytime I had a question. The car is exactly what I wanted at an excellent price. I had no worries... everything was disclosed openly, paperwork was completed prior to my arrival and the transaction was flawless and not one moment of stress or pressure. When signing paperwork, Larry was great! He provided useful information and was very professional and friendly. I will be a returning customer! More

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