John Laino | Page 4

Fast, easy, no hassle experience. Super helpful too with locating a missing title. Would highly recommend this establishment to anyone looking for a new car. Super helpful too with locating a missing title. Would highly recommend this establishment to anyone looking for a new car. More

by MARYBNEN Verified Customer Verified Customer

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In the 35 years I’ve been buying cars, this was the most painless experience I’ve ever had. I didn’t leave feeling like I was taken advantage of and found the entire experience to be very positive. And, bon painless experience I’ve ever had. I didn’t leave feeling like I was taken advantage of and found the entire experience to be very positive. And, bonus … I have an awesome new car! John was personable, knowledgeable and very responsive to texts. He worked with me to get a great car at a great price. I highly recommend John Laino! More

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John from sales and Troy from finance were excellent to do business with. John spent ample time explaining the layout of my new car! Thanks Audi Of Wyoming Valley! I look forward to doing business with the do business with. John spent ample time explaining the layout of my new car! Thanks Audi Of Wyoming Valley! I look forward to doing business with them in the future. More

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Great experience from start to finish! John took his time, but was not pushy or overbearing… pleasant experience. John took his time, but was not pushy or overbearing… pleasant experience. More

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John was Excellent! He answered all of my questions and was extremely thorough. Very nice and professional. I would highly recommend him to anyone who would like to purc He answered all of my questions and was extremely thorough. Very nice and professional. I would highly recommend him to anyone who would like to purchase a vehicle. More

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Great dealer. Super sales person John Latino. No haggling. Decent trade in on my MB. Follow up was excellent. Still working to resolve technical issue. Trouble tic Super sales person John Latino. No haggling. Decent trade in on my MB. Follow up was excellent. Still working to resolve technical issue. Trouble ticket created. Waiting for update. Would recommend this dealer More

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John was very friendly and knowledgeable about the vehicle. He was patient and understanding while I decided to move forward with the purchase. He also has a great sense of humor. Overall fantastic ex vehicle. He was patient and understanding while I decided to move forward with the purchase. He also has a great sense of humor. Overall fantastic experience More

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John and Troy were great. Very understanding of a budget and overall nice to work with. Very understanding of a budget and overall nice to work with. More

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No Hassle, and great people to work with! Much appreciated!! Didn’t stop until I got the deal I wanted! Much appreciated!! Didn’t stop until I got the deal I wanted! More

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John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch “ with another salesperson that attempts to to sell you , literally, thousands of dollars in additional warranties , while attempting to disguise the costs in your financing by just saying it would be a few additional dollars in you monthly payment. A $1000 ceramic coat or an $1800 wheel/ tire protection plan are a few examples. “Troy”, did give me a price breakdown when I asked…I was astounded. If a customer should need a wheel or tire for his Audi, the dealer should simply sell him a wheel or tire at a fair price….I can wax my own car. This sort of thing leaves a bad taste. Feels like you are being conned. I don’t like it More

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