John Laino
John Laino at Audi Wyoming Valley

John Laino | Page 5

Audi Brand Specialist

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
5.0
88 Reviews

John joined our team in June 2024, bringing experience in cell phone sales and business development. Outside of work, he’s an avid movie-goer, video game enthusiast and sports fan who enjoys baseball—especially cheering on the Yankees—and football. John enjoys sharing with clients Audi’s innovations in technology and luxury. Fun Fact: John currently drives a Q5e, and his favorite Audi is the RS 6 Avant!

Dealership Experience

2 yrs, 2 mos

Industry Experience

2 yrs, 2 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of John Laino

August 07, 2025

Dealership Rating
Employee Rating

Great experience from start to finish! John took his time, but was not pushy or overbearing… pleasant experience. More

by cagolino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

John was Excellent! He answered all of my questions and was extremely thorough. Very nice and professional. I would highly recommend him to anyone who would like to purc More

by renee325xi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

August 01, 2025

Dealership Rating
Employee Rating

Great dealer. Super sales person John Latino. No haggling. Decent trade in on my MB. Follow up was excellent. Still working to resolve technical issue. Trouble tic More

by Mcmutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

July 17, 2025

Dealership Rating
Employee Rating

John was very friendly and knowledgeable about the vehicle. He was patient and understanding while I decided to move forward with the purchase. He also has a great sense of humor. Overall fantastic ex More

by kimmyp1113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

June 13, 2025

Dealership Rating
Employee Rating

John and Troy were great. Very understanding of a budget and overall nice to work with. More

by alissapelick17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

May 24, 2025

Dealership Rating
Employee Rating

No Hassle, and great people to work with! Much appreciated!! Didn’t stop until I got the deal I wanted! More

by Mworth2083
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

April 26, 2025

Dealership Rating
Employee Rating

John has much to learn about the product, but is very obliging and willing to get the information asked… he is young, he will learn. The worst part of the buying experience is the “ secondary sales pitch More

by Raymo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2025

Audi Wyoming Valley responded

Thank you for taking the time to share your thoughts and observations with us. We truly value feedback like yours, as it allows us to continually improve and refine the experience we offer. I'm very glad to hear that John made a positive impression with his willingness to assist. He is indeed newer to the team, but he shows great promise and enthusiasm for learning the Audi brand inside and out. We are confident that with time and experience, he will continue to grow into an outstanding resource for our customers. Regarding your experience in the financing process, I appreciate you sharing your perspective. Our intention when presenting additional protection products is simply to provide information on available options that many customers find valuable over time. That said, we recognize that each customer's needs are different, and it is never our desire to make anyone feel pressured or uncomfortable. Transparency is important to us, and it’s helpful to hear that a more straightforward and open approach is what you value most — that is absolutely the standard we aim for. If you have any other questions or if I can assist with anything else, please feel free to reach out. I appreciate the opportunity to work with you and look forward to helping however I can. -Mitch Kotarski General Sales Manager

Apr 28, 2025

Raymo responded

Over all, I think you have a fine dealership. What I have found unethical non the past, is including road hazard to a tire purchase without out asking if I wanted it. I asked for an “ out the door “ price on tires , I noticed a $160 addition cost, apparently $40 / tire. I reached out after I noticed, but did not hear back from your representative.., I just lived with it, but I resented it. I will think twice before buying tires there again. All anyone wants is a square deal. No surprise costs. But I usually get good service from WVA. I have had positive dealings with Brian. I have dealt with him for near 10 years.He seems to care. Joe mislead me on the tires. I have dealt with him for years as well, but I will be more cautious in the future. This is the first time I have never dealt with Troy. I suspect a portion of his compensation comes from selling additional warranties. But he seems competent. John is a nice kid and could not have been more obliging, but has much to learn.

April 19, 2025

Dealership Rating
Employee Rating

It was a mostly a good experience shopping at Wyoming Audi dealership. John was gentle and professional in his effort to keep me interested in buying from his dealership and got much done within the shor More

by ugo5petd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 16, 2025

Dealership Rating
Employee Rating

John was great. Smooth transaction. No pressure. Accommodating to our family with 5 children. Answered questions promptly. More

by benjamin_corby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry , A manager, not sure of his name.

April 12, 2025

Dealership Rating
Employee Rating

John Laino was extremely kind, professional & very knowledgeable. He sold me exactly what I wanted in my car, and also made my trade in process almost effortless, on my part. He made sure my daughters More

by gena824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

Apr 26, 2025

Audi Wyoming Valley responded

Thank you for sharing your experience! We're so happy to hear that John made your car-buying process smooth and enjoyable for both you and your daughters. It's great to know that he provided such professional and knowledgeable service while making sure everyone was comfortable. We truly appreciate your recommendation and are grateful for your kind words about John’s quality service. If you ever need anything else, don’t hesitate to reach out!

...
5
...

Dealership Inventory (116 Vehicles)

used 2025 Audi Q8 car, priced at $62,629
2025 Audi Q8
used
Samurai Gray Metallic exterior
Automatic
All-wheel Drive
used 2026 Audi A3 car, priced at $38,678
2026 Audi A3
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi Q8 car, priced at $85,140
2026 Audi Q8
new
Silver exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-5 car, priced at $32,150
2023 Mazda CX-5
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 Audi SQ5 car, priced at $48,777
2024 Audi SQ5
used
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
used 2026 Audi Q8 car, priced at $78,973
2026 Audi Q8
used
Glacier White Metallic exterior
Automatic
All-wheel Drive