Troy Craig

Great experience purchasing my RS3 from Joe at Audi Wyoming Valley. They gave me a fair price on the new car, an excellent offer on my trade in, and the best interest rate I've seen in today's market. Wyoming Valley. They gave me a fair price on the new car, an excellent offer on my trade in, and the best interest rate I've seen in today's market. Good communication and no games throughout the process. More

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Great Troy and Joseph were excellent friendly , and easy to work with. Thank you to work with. Thank you More

by JANE.TYLER1948 Verified Customer Verified Customer

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Best experience every! Troy and Joe were efficient and super communicative Great experience Super professional Troy and Joe were efficient and super communicative Great experience Super professional More

by MaximusCaneCorso Verified Customer Verified Customer

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I don't often take the time to complete manufacturer surveys, but this experience absolutely deserves recognition. After spending years as the Marketing Director for Lamborghini Newport Beach, Lamborghi surveys, but this experience absolutely deserves recognition. After spending years as the Marketing Director for Lamborghini Newport Beach, Lamborghini Washington, Ferrari of Washington, Ferrari of Newport Beach, Ferrari of San Diego, and Ferrari of Rancho Mirage—and competing for Ferrari's prestigious Testa Rossa Award as one of the top marketing managers globally for three consecutive years—I have exceptionally high expectations for the luxury automotive experience. I had been searching for months for the right Certified Pre-Owned Audi A4 allroad with a light interior and had nearly given up. I happened to call this dealership, flew from Washington, DC, and drove the car four hours home because it was exactly what I had been looking for. I specifically wanted the Allroad because my aging Cane Corso, Max, can comfortably get in and out of a wagon much more easily than an SUV, making this the perfect fit for both of us. From the very beginning, Joe made the entire buying process effortless. He was knowledgeable, responsive, honest, and never once made me feel pressured. Troy in Finance was equally outstanding—efficient, transparent, and respectful of my time. The entire dealership operated with a level of professionalism, organization, and customer care that genuinely exceeded my expectations. In an industry where exceptional customer experiences are becoming increasingly rare, this team reminded me what a premium automotive purchase should feel like. Audi is fortunate to have a dealership representing the brand at this level, and I hope corporate recognizes the outstanding work Joe, Troy, and the entire team are doing. They earned a customer for life, and I will enthusiastically recommend them to anyone looking for an Audi. More

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They were helpful throughout the purchase process. We are happy with our experience Thank you We are happy with our experience Thank you More

by Todd & Debra Verified Customer Verified Customer

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Very happy with the certified Audi I purchased. The car looks and drives brand new, I can’t find a scratch. John and Troy worked out a deal within my budget that exceeded my expectations. The car looks and drives brand new, I can’t find a scratch. John and Troy worked out a deal within my budget that exceeded my expectations. More

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This dealership puts back the joy of car shopping. Joe G. was so pleasant and knowledgeable . No pressure at all to hurry up and buy. Financing was easy and not time consuming. I highly recommend this Joe G. was so pleasant and knowledgeable . No pressure at all to hurry up and buy. Financing was easy and not time consuming. I highly recommend this dealership. More

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Darlene was so helpful with getting us in to see the vehicle we’ve been eyeing and not pushing for a sale at all. She knew we were still undecided and was letting us know that that is okay and talking u vehicle we’ve been eyeing and not pushing for a sale at all. She knew we were still undecided and was letting us know that that is okay and talking us through options. She was able to answer any questions we had and really out us at ease during the buying process! She’s a treasure. More

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Troy was a pleasure to work with. He helped me thru some hurdles and he was attentive and helpful. Very much appreciated. He helped me thru some hurdles and he was attentive and helpful. Very much appreciated. More

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Randy was great to work with. I love my car! He wasn’t pushy at all. I came in wanting a smaller Q3 but we decided on the SQ5. It’s a great product but working with Wyoming was an I love my car! He wasn’t pushy at all. I came in wanting a smaller Q3 but we decided on the SQ5. It’s a great product but working with Wyoming was an enjoyable process. You don’t find this kind of personal service any more when purchasing a vehicle with everything being bought out by huge companies. I will be back !!! More

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