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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 36

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
431 Reviews
4.9

431 Reviews

Write a Review

431 Reviews of John Le

January 18, 2024

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Employee Rating

Waiting on sensor to fix my car, service advisor was professional and knowledgeable. Hoping for a quick fix when the part comes in More

by Drewedborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback. We appreciate your patience as we work on resolving the sensor issue with your car. Our team is committed to ensuring a quick and effective fix once the necessary part arrives. If you have any concerns in the meantime, please feel free to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 18, 2024

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Employee Rating

John is by far someone who will take care of you no matter what the circumstances are. He has provided me with such world class customer service which I seldom see anymore. Will definitely keep John on More

by T.Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with John. We look forward to continuing to provide you with top-notch service for your Honda needs.

January 17, 2024

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Employee Rating

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Viviana Saenz

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Oct 23, 2024

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

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Employee Rating

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Viviana Saenz

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

January 17, 2024

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Employee Rating

Excellent customer service, courteous, professional and the follow through is great. I can always count on getting the care I need More

by Heyamns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We appreciate your trust in our services and look forward to serving you again in the future.

January 17, 2024

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Attentive and knowledgable staff, comfortable waiting and refreshment areas, nice parts store with good selection and always detailed service reports. More

by Rickdlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your thoughtful feedback! We're delighted to hear that you appreciate our attentive staff, comfortable facilities, and comprehensive service. We look forward to serving you again in the future. Safe travels!

January 17, 2024

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Employee Rating

Ivette atención is one the best I always have, and the store is amazing service for everyone!!👍 More

by Elisa_447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Emily Murguia, Catherine Schlueter

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with Ivette and enjoyed our exceptional service. We appreciate your support and look forward to serving you again.

January 17, 2024

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Employee Rating

Great Sercice, Good People, love coming to this norm reeves Honda HB, No dealer top this one More

by Jaronmnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Emily Murguia, Catherine Schlueter

Report | Print
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Norm Reeves Honda HB. Our team is committed to providing exceptional service, and we appreciate your support. See you again soon!

January 17, 2024

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Employee Rating

Friendly service. Great prices. Will definitely be coming back for service. Love Norm Reeves Huntington Beach! More

by Tinaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz

Report | Print
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our friendly service and great prices. Looking forward to serving you again at Norm Reeves Huntington Beach!

January 17, 2024

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Employee Rating

I always receive exemplary advice and service. The service department staff is outstanding and trustworthy. More

by Mpmichels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Viviana Saenz

Report | Print
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our service department. Your trust means a lot to us, and we look forward to serving you in the future.

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